I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E. , Port St. Lucie FL )

 

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The Thanksgiving flowers were perfect, and we spent so long admiring them the turkey started getting cold!(Gareth Armitage, Austin TX )

 

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I love flowers from Wesley's, especially your Christmas flowers which I'm online ordering right now!(Sheila Guzman, Birmingham AL )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O. , Brooksville FL )

 

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You were sensitive and kind during the sympathy arrangements for my mother, and I would like to thank you personally from the bottom of my heart, she would have been so proud.(Gia Mount, Jacksonville FL )

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V. , Coeur d'Alene ID )

 

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The worst part of ordering flowers online is the sinking feeling you get that nothing is going to be delivered as you want it to be. This is true for all gifts ordered online, I think. I’ve ordered flowers from you a couple of times now, and with the efficiency you have to handle orders, I’ve come to the conclusion that the hardest part of ordering from you is making a choice of what to send!(Stacy D., Olympia WA )

 

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I like that I can send flowers back home whenever I want. I really want to say thank you for doing your best to get my good wishes back to where they will be appreciated best of all.(Karl R., Cologne )

 

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I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C., Tucson AZ )

 

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The flower bouquets you created for the recent wedding of R. Marshall and W. Henson was absolutely stunning. A job well-done!(Janis T. Saint, Austin TX )

 

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