I know you can't see it, but there's a big smile on my face because I finally got my father to break his long silence to my brother. They haven't seen eye to eye for years and have spoken in at least that long. I was able to get them together for my birthday, and the way I convinced them to come was to send each of them a note from me along with bouquets of flowers. It was the last thing I could think of to do, because these are not normally two men who would be affected by flowers. Hopefully, they regarded me as their reason for coming together, but the flowers helped if only to impress on them just how serious I was. Thanks.(Maria D., Madrid )

 

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Can you believe I've had the opportunity to send the "It's a boy" balloons three times in the last month? The last two were unexpected, so I'm glad that you are on the Internet so I can order at any time of the day, at a moment's notice. I notice you are affiliated with FTD. I remember them from their commercials a while ago. It's one of the reasons that I started using you.(Lindsey G., Janesville WI )

 

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Gift baskets are a wonderful idea and I can only wonder what will next be delivered from you? Already this year I’ve had roses, carnations, chocolate and a beautiful array of Thanksgiving flowers; I’m looking forward to Christmas, if only to see what my neighbor Percy sends me this time!(Bhadra Prakesh, Anchorage AK )

 

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I use the Internet all the time to order things. I like to think that I get the best prices for everything. But I am writing to tell you that when I order flowers, I used to go with the absolute lowest price. But it just became too embarrassing for the recipient when inexpensive flowers came to mean cheap flowers. Now, I’ve learned to do it right and order flowers through you guys. I mean, the whole reason to send flowers is to make a good impression, right?(Delphine E., Santa Cruz CA )

 

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You have my most sincere appreciation. The flowers I ordered for my father's funeral were as tasteful and wonderful as you said they would be. He would have said he hated them, of course, because he didn't like displays of affection like that, but I know deep down in his heart he would have liked them.(Emma R., Ann Arbor MI )

 

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Your floral shop looks stunning at the moment with your wonderful displays, I just can't help myself buying something whenever I walk by!(Beverley Plummer, Las Vegas NV )

 

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If there was one thing I would suggest that you change it's the pictures on your website. You need more vivid colors and more impressive foliage. The truly fantastic flowers that my parents get from you (from me) aren't really represented by the pictures on your website. They're nice and all, but they don't exactly capture just how fantastic they will be when they arrive.(Helena F., Decatur IL )

 

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I think I’m what you would call a “silver surfer”, and as it was my sister’s 80th, I logged on and ordered her your “Lavender Garden” gift basket. They were perfect, she was on the phone to me from Toronto just hours later; your same day delivery to Canada is wonderful!(Lynnette Walton, Sacramento CA )

 

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The White Roses and Lilies arrangement is gorgeous. My mother loved it when I sent it to her for Mother's Day and I loved it when she sent it back to me for my birthday. What a pair of pale flower lovers we are!(Olivia R., Beloit WI )

 

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I couldn't be there to give my sympathy in person, but I was able to be there in spirit thanks to the flowers that I sent from your site.(Lena G., Bucharest )

 

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There are so many things wrong in the world, so many reasons to be depressed about world events, that it just makes sense to send someone flowers. It's one of the nicest things you can do for someone. That's why I like to use your site for flower delivery, because it's so easy to brighten someone's day.(Vlad E., Moscow )

 

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It was such a pleasure doing business with you. I have a lot of gifts to give, and it's so much easier now that I have a single source that I can rely on to not only get everything where it's supposed to go, but to also help me make informed choices. Many Internet companies simply do not have the level of service that you do. You are truly special in this regard.(Sarah D. , Kailua HI )

 

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I decided to be audacious this year and send my boyfriend, who is in Peru with his family for the moment, a series of flower bouquets. One a day for a week until his birthday. The reason it was so audacious is that his family is in the florist business and use FTD every day. I’m not sure if they were sending the flowers to themselves down there, but the gesture has warmed them to me (finally), and I’ll be seeing Gabriel very soon. Thank you very much for your service.(Lucy I., Fayetteville AR )

 

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Order flowers by morning, delivery by afternoon? I’m not used to these lightning fast deliveries. I feel kind of dangerous having all this power to be able to send flowers to anyone anywhere. LOOK OUT!!!(Olivia F. , Brownsville TX )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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I have ordered flowers from online before, but I think I like yours the best. The vase is the clincher for me. The roses were great like I expected, but the vase was very nice and I can use it again for other things. I think you should advertise about that vase because it is beautiful all on it’s own.(Ynez M., Lancaster PA )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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