All comments I have received from your deliveries have been favourable, virtually to the point of ridiculousness. As an example, my Great Aunt back in Sussex (UK) immediately rang me up to "gush" all over the place about it. I mean, they're only flowers. It's incredible how much a few blooms cause people to feel giddy enough to do things like that. Cheers.(James E., Stamford CT )

 

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I would like to thank the arranger who made the most wonderful gift basket sent to me to celebrate my passing out.(Tracy Gareth, Omaha NE )

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E., Port St. Lucie FL )

 

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I’ve been burned before by fly by night operations on the Internet. You can understand why I hesitated before purchasing anything. But I’m glad it all turned out and you are trustworthy enough to have won my business for the foreseeable future. I send a lot of flowers in my line of work, so I know what I’m talking about.(Jill B., Lubbock TX )

 

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I like that you can add extras to the arrangements you send for a reasonable charge. I sent the Butterfly Basket and added a balloon onto it for my best friend's birthday. I saw those butterflies and it made me think of her. She was very happy with it when she received it. Great job!(Colette D. , Oklahoma City OK )

 

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A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H. , Valparaíso , Chile)

 

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Your flowers made a very happy day for my daughter go seamlessly. Thank you so much!(Stuart Woods, New York NY )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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I was going to write and thank you for delivering my mom’s birthday flowers on-time and for making them so beautiful that they outshine my poor brother’s flowers (again). I was going to tell you that, but now I expect it from you. After so many perfect deliveries, I don’t know why I’m so surprised that you exceed expectations. Maybe I’m just a skeptical person. Anyways, I’m not going to write to you anymore.(Tracey J., Hickory NC )

 

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I never imagined I could cheer my mother up so easily simply by sending flowers!(Estefani McKinstry, Birmingham AL )

 

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