Thank you very much for the special attention you gave to the order I sent in. The flowers were for a funeral of a family friend, and everything you did was wonderful and tasteful, and I wanted to thank you from the bottom of my heart.(Trisha L. , Reading PA )

 

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I love to have flowers around my flat when I’m entertaining but my recent accident has left me unable to walk as much as I would like. Your delivery girl has been fantastic and considerate, as has the staff on the end of the phone. When I’m fit and well I’m coming down to your flower shop to thank you all personally.(Christina Middlemas, Kansas City MO )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O., Brooksville FL )

 

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I was going to send just flowers, but I saw the fruit baskets on your website, and I thought why not? My family is in Buffalo, and they don't get a lot of fresh fruit in the winter. Boy did I hear about how much they liked it!(Catherine L. , Peoria IL )

 

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We had a lovely centerpiece for our wedding, thank you for getting it exactly right!(Kim Singh, Anchorage AK )

 

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I’ve ordered your Christmas flowers as my mother is constantly recommending your florist!(Rhys Kumar, Seattle WA )

 

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I just wanted to say that my mother loved the plant basket you sent to her. She goes on and on about it now and I can hear the lump in her throat over the phone. I wish I could have been there, but the gift was the next best thing.(Susanne A., Laredo TX )

 

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There I was, in the middle of the night, buying flowers for my daughter who’s away at college. Just a little reminder that she still has a mom, but not so much of a reminder that she gets that tone in her voice: “mah-ahmmm.”(Susan H. , Fort Collins CO )

 

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I usually look for the FTD affiliation, but I recently realized that this is not enough to ensure the accurate delivery of the flowers that I send. Thank you for restoring my faith in Internet retail flowers.(Tom S., Arica )

 

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I insist on fresh flower bouquets sent to my wife’s office every week; from there, I take a small sample and put them on my desk. I also make sure I have some in the courtroom to ease the atmosphere. You could say I’m a bit of an expert – a spray of chestnut blossom with white lilies is my favorite combination – but I know your personnel are far more knowledgeable than me, as you demonstrate on the phone each week!(George Askey, Wichita KS )

 

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Valentine's Day this year was very special. I asked my boyfriend to marry me, and after the initial shock, he said yes. I ordered several rose sprays to be delivered to his office, his apartment, and his mother's house. Then he knew something was up, and I popped him with the question. It was very important that all the flowers get to where they were supposed to go at the same time: on the same day. Thank you for getting everything right.(Ruby B. , Idaho Falls ID )

 

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Our recent one-off musical performance of Seven Brides for Seven Brothers required the most astonishing number of flowers to be arranged on stage. Your flower delivery was early enough to give us plenty of time for dress rehearsal and iron out the various dance steps that would have been affected by the new flowers. And as for the visual spectacle that night! Tremendous!(Carlos Reyes, Madison WI )

 

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You gave us unrivalled customer service, and I’d like to thank you personally for the Chrysanthemums you sent – it gave us the chance to see my sister smile again.(Amanda W. Burniston, Wichita KS )

 

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I must thank you on the superb flower arrangements you did for my son's wedding.(Judy Plummer, Boston MA )

 

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My mother has been an inspiration to me my whole life. Every time I go to her for advice, she is patient, understanding, and always has words of wisdom for me. It is absolutely the least thing I could do to send her flowers on Mother's Day, especially with everything I owe her. But she's got such a great attitude about life, she breaks down in tears that her daughter could be so kind as to bring her flowers. And I'm proud to call you folks a collaborator with me on Mother's Day. Thank you very much.(Candy S. , San Angelo TX )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V., Seaside CA )

 

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I tried one of those cut rate (pardon the pun) online flower delivery sites, and I now know there is a reason they are so cut rate. I don't exactly know how this all works, but I'm convinced now that it makes a difference who you decide to use when you order flowers, after getting more than one order screwed up. You'd think I would have learned after the first time, but we're stubborn people.(Diane R. , Madera CA )

 

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