I’m incapacitated so don’t leave the home often. Your staff are always wonderful to me, patient and helpful both when I order and when you deliver. Your gift baskets in particular help to brighten up my home and always impress my visitors.(Geena Roderick, Washington DC )

 

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A big thank you to whoever is behind your operation. My nervousness at ordering things off of the Internet was unfounded and unwarranted. I have a good deal to be thankful for this year, including the reliability of your delivery operation. My son off in America studying his breeches off gets American plants for his off-campus apartment directly from his mum and myself. I understand they help clean the air, and believe me, his flatmate will thank us for clearing the air around him.(Ian P. , Dublin , Ireland)

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M., Oxnard CA )

 

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Hmmm. This is the third time this has happened. I got what I thought was a small, unobtrusive bouquet of flowers for my girlfriend. When they arrived, they were so spectacular that she thinks I’m now made of money. What kind of a corner did you paint me into? Seriously, there should be a warning.(Danny T. , Green Bay WI )

 

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My husband and I love to leave gifts and flowers for the other to find, and last week you helped him perfectly time a delivery to the school where I teach just as I was leaving for lunch. The flower bouquets was jaw dropping, even my students were impressed!(Angela Erskine, Nashville TN )

 

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You folks are amazing. How can a simple little plant shaped like an exploding star mean so much to some people? I may never know, but at least I know that you've made it much easier to make things like this mean so much to people. Flowers, I mean. It's a good thing you're doing, is what I'm trying to say. Did I say that?(Karl P. , Vienna , Austria)

 

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I don't know the first thing about flowers but the lady in your florist shop helped me buy a lovely flower bouquet for my wife's birthday. If you can teach me to appreciate flowers, you can teach anyone!(Raymond Terrace, Tucson AZ )

 

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It's absolutely lovely that a Brit who lives in Brazil can send flowers to Australia from an American company. This is a brave new world we live in, and I, for one, absolutely love this part of it. Friends of mine sometimes tell me they feel overwhelmed by all of the options and information they have available to them. But I find that there are distinct benefits to living at this time in history, like FTD for example. I can't imagine living just a few years ago when things like this weren't possible.(Maura K., Brasilia )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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After my last order from you I realized that I normally go to three grocery stores to get all the food for my family, four different drug stores, at least two departments stores for appliances, and we have a rotation of five or six different restaurants we go to and are happy with. But I only use you guys to send flowers, balloons, and gifts. You are really a one-stop shop.(Candice M., Lakeland FL )

 

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Re: the sunflower arrangement. I don’t think you meant for this to be an anniversary thing, but I really liked it and I thought my husband might, too. He’s not a flowers person, but it went over well. Thanks.(Margaret I. , Greenville SC )

 

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You created the most amazing sunflower centerpiece for our wedding. Mum commented she had never seen sunflowers looking so good in winter before, so thanks from us all!(Frank Joseph, Charlotte NC )

 

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Your website is so easy to navigate and all the links actually WORK!!! Are you aware how wonderful this is for the average user, like me? I can't believe how many times I've been on a website and there were programming mistakes so bad that I couldn't complete the order. I guess this is one of those thank you's for actually doing your job, but you should know that actually doing one's job is not a given in today's marketplace.(May K. , Ocala FL )

 

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You gave us unrivalled customer service, and I’d like to thank you personally for the Chrysanthemums you sent – it gave us the chance to see my sister smile again.(Amanda W. Burniston, Wichita KS )

 

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You have just created a monster. I am going to be an unpaid sales rep for you for the next month! I can’t believe what great service you provide for plant delivery, and bet that I’ll be shouting from the rooftops just how wonderful you are.(Bea K. , Santa Clarita CA )

 

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My thanks for all of the wonderful flowers you've sent to my wife over the years, she's loved each and every one of them!(Cain Windsor, Los Angeles CA )

 

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Thanks for being a competent business resource and not just some cutesie floral delivery outfit. No offense intended. I appreciate the work you put in to make sure that all orders get completed competently, and that is why you're good for businesses to use. I've sent many gifts and flowers and have had no reason for complaint. It's great being able to work with you.(Marion V., Springfield MA )

 

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Shepard florist, ND North Dakota - Flowers Shepard ND - Flower Delivery Shepard ND -Flower Delivery Shepard ND

 

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