I have a lot of people around me, but it can be kind of lonely as the only American working in this office. I love my job, but I sometimes miss following sports and talking to American girls. It's nice to stay in touch with e-mail , but it's much more satisfying to send and receive flowers as a gesture of effort to stay in touch. It would be a better symbol of effort if it actually took any effort on my part to order from you. But, like they say, it's the thought that counts. Thanks for being there when I need you.(Beverly V., Milan )

 

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There's a good chance that the entire city will start to use you for sending flowers to each other. There was a small gathering of our book club where we discussed good places to send flowers from, and that's where I heard your name. It kind of exploded from there because we all started sending your flowers to our friends and telling them about it. Well, the best advertising you can do is to send people things they love, and I've heard nothing but good things, exceptional things from the folks who received them.(Rebecca P. , Monroe MI )

 

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The good thing about ordering from you is that everything gets to where it needs to go. My daughter is studying in the US, and we can send her things with very little trouble at all. We work so that she can learn about the world and all the things in it. We will express our gratitude for that to you buy continuing to order plants for her flat in the State of Massachussetts.(Linda E., Antwerpen )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R., Hagerstown MD )

 

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It's so fantastic that I can call up your website, where you're based in the States, and have you deliver a couple of plants to a great friend in L.A. on the occasion of completing her chemotherapy. I love that you're actually in the U.S., and that I can send gifts directly to other people over there with a kind of confidence one normally doesn't feel when using the internet. I appreciate it deeply and thank you for doing such a wonderful job.(Mary K. , Bray , Ireland)

 

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I never would have guessed that one small gift of a houseplant would make such a difference in our relationship. I sent one of those little ferns to my wife, and she appreciated the gesture so much that she agreed to move back in. Provided that I display the same amount of sensitivity to her in the future, whatever that means. I hope that you'll still be around for me later on, and judging by all the positive comments I imagine you will be.(Larry A., Leominster MA )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O., Little Rock AR )

 

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My girl Victoria said I didn’t buy her flowers enough, so now I make sure I can send a bunch of something weekly. Your delivery service means I can send flowers from almost anywhere.(Claire Jarvis, Anaheim CA )

 

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The "Burst of Joy" bouquet of flowers is really something. My aunt Leslie just about started laughing when she saw it because it's so big and bold and colorful. She fawned over it, even though we've never been close. I think she was impressed by the flowers more than the thought of it because at first she didn't recognize the name of the person who gave them to her (mine). She's a little batty, but we did end up talking a little bit after her birthday party, and we've gotten a little closer. Thanks.(Joy T., Wenatchee WA )

 

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I admit I was nervous about ordering from an Internet company. But everything turned out OK. Better than OK, actually. I'm telling you this because the flower arrangement that I sent to my mother is still going strong after all these weeks. She has called me just about every other day since then. To tell you the truth, I don't know if that's a good thing or a bad thing. But she mentions the flowers every time. They're just so impressive. You must have a deal with FTD to only send the best flowers they have.(Laverne B. , Leesburg FL )

 

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I would like to thank you for the flowers that you send to my brother. He works in a big building in Santiago that has usually a lot of delivering mistakes. I was very worried about the flowers that I sent to him. But the person on the phone assured me it would be OK. I was still worried. Until I got the message that the flowers were delivered to the right place. My brother was so surprised, he could not stop laughing at me for sending him flowers. He said no one has ever given him something so beautiful. I have been in the US for a long time. This was like extending a hand to him from the other part of the world. Thank you.(Donna J. , Evansville IN )

 

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You send flowers at extreme times in a person’s life. They are probably either at their best or their worst when they come to you, so I guess it's important that your website be easy to use. And it sure is.(Maria N. , Santa Maria CA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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I never thought I would need to send flowers until realized I was in love with the girl who will soon be my wife. Your flower delivery last St. Valentine's Day was perfect, you have my eternal thanks!(Anthony Dry, Detroit Michigan )

 

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The balloons were a hit with my co-workers. Well, except for a certain person, who will remain nameless, who doesn’t like me. Maybe I’ll send her a balloon bouquet, with flowers, and see if it helps her loosen up a little.(Kirsten B., Bonita Springs FL )

 

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My Mom loved her chocolate gift baskets, and the flowers I sent for her birthday. Thank you!(Rosie West, Albuquerque NM )

 

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I hate to gush, but I am compelled to tell you that I love you. I don’t know how else to say it. Your flower arrangements are always so impressive and superb. Flowers are so easy to just toss off, but doing flowers well is really difficult. I didn’t realize how difficult until I tried to put together some arrangements myself. Thanks for your remarkable service and truly wonderful deliveries.(Jillian I., Beaumont TX )

 

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