Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R. , Hagerstown MD )

 

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Thank you thank you thank you! I can't believe you people came through for me again! The roses I sent to my wife are still going strong. They've lasted so long that I think she's forgotten what I did that I had to apologize by sending them to her at work. Maybe not. But still, they're around when I know that others would not have been by now. And she's happy, so I'm happy.(Victor S. , Tulsa OK )

 

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It's absolutely lovely that a Brit who lives in Brazil can send flowers to Australia from an American company. This is a brave new world we live in, and I, for one, absolutely love this part of it. Friends of mine sometimes tell me they feel overwhelmed by all of the options and information they have available to them. But I find that there are distinct benefits to living at this time in history, like FTD for example. I can't imagine living just a few years ago when things like this weren't possible.(Maura K. , Brasilia , Brazil)

 

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Top notch selection. Wonderful online ordering design and fulfillment. A joy to work with and a good deal more fun than ordering the industrial supplies that is a part of my regular job. Ordering gifts and such should be an enjoyable experience, and you made it one. Well done.(Juana F., Mexico City )

 

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Thank you for your prompt and efficient service.  I believe the flowers that were delivered were lovely, and I will definitely use you again when I need another order.(Ruby Morton, Plano TX )

 

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If flowers can look that good all of the time, then your competitors are in the wrong game!(Sid Principal, New York NY )

 

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What a fantastic bouquet I got this morning! I received a lovely arrangement of flowers from a friend who lives across the country, and your name was on it. I love it! The flowers and foliage are all so fresh and lively, and such a nice scent too. This is probably the best kind of advertising you can do, is to hook people who have already received their flowers from you. They, like me, are most likely to order something from you for someone else because they've already seen just how great the flowers are and how great the reaction from them is going to be.(Kate B., Monterey CA )

 

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There are a few reasons why I send flowers and a few more why I send flowers using you for delivery. I've been here for about a year now and I realize just how much I've come to rely on resources such as yourselves to do things that I used to take for granted.(Elizabeth D., Montevideo )

 

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One of the biggest flower bouquets I ever was just delivered and looks perfect; it must look as good as when you sent them. Thanks to all of you!(Sue Forster, Lubbock TX )

 

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