I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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The “broken heart” flower stand arrangement was just perfect for my brother’s funeral. He died after a long, lingering illness, so it wasn’t a shock, but we wanted to think of it as an end to his suffering. The broken heart idea was perfect and it gave everyone a sense of how he lived as well as how he died.(Liz A. , College Station TX )

 

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My partner used to prefer pansies to be sent from florists, but recently received a Chocolate Lover’s gift basket which is now considered in our house the best ever gift sent from a florist!(Edward Brooks, Santa Ana CA )

 

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Your flowers made a very happy day for my daughter go seamlessly. Thank you so much!(Stuart Woods, New York NY )

 

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You come highly recommended by me to all my friends and family. Is there a way for you to tell me when they order something from you? Normally, they never listen to me, so I’d like to know when something I recommended actually worked out to their benefit.(Cara J. , Huntsville AL )

 

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The flowers my wife got this morning were beautifully arranged, so kudos to you and your flower delivery team!(Edward Taff, Phoenix AZ )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N. , San Luis Obispo CA )

 

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The worst part of ordering flowers online is the sinking feeling you get that nothing is going to be delivered as you want it to be. This is true for all gifts ordered online, I think. I’ve ordered flowers from you a couple of times now, and with the efficiency you have to handle orders, I’ve come to the conclusion that the hardest part of ordering from you is making a choice of what to send!(Stacy D. , Olympia WA )

 

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The laws of Mother's Day state that flowers must be given or there will be heck to pay. I heed those laws by migrating myself over to your website every June 1, just to make sure that everything will get where it's supposed to be on-time. This year, I was a little late, but to my surprise everything turned out OK. No laws broken.(Abigail S., Port Huron MI )

 

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My sons' graduation could only be topped by the family party which followed next day. The flower arrangements were dealt with by my eldest son but you are obviously consummate professionals and the flowers were wonderful!(Carolyn U. Winstein, Oklahoma City OK )

 

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