I want to express my gratitude for your excellent service and delivery. The date of my aunt and uncle's funeral was changed several times and I had to call you several times in order to change the delivery date. At each change, I was assured it was not a problem, and guess what? It wasn't a problem. At such a sad time in our lives, I was grateful to get some light from at least one participant in the service.(Tess H. , Boulder CO )

 

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My daughter's flowers were very well-received, and I'm so pleased I'm already planing my first visit to your floral shop!(Suzanne Blackburn, Charlotte NC )

 

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There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O. , Florence AL )

 

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I have used you to order flower arrangements for our business for a while now, and it's now time for me to order flowers for personal reasons. I had never gone past all of these business appropriate arrangements, so it was interesting to see what the differences were for the bouquets that are a bit more romantic. I'm going to need some advice on how to talk to the women here, but I know I'm ready, and I know that I can count on you to deliver my message to her.(Timothy R. , Istanbul , Turkey)

 

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My mother and I thank you for the flowers. I sent them to her for her birthday to be delivered to her house, but there was an accident, and now she's in the hospital. I appreciate that I was able to change the address before they got sent, because she hasn't been back at her house for a while now. It's sad that her birthday flowers turned into get well flowers, but she appreciated them no matter what the occasion was.(Florence D., Bend OR )

 

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I have dealt with certain delivery companies before who could not handle a slight discrepancy in the address with any smarts at all. It seems like if two numbers in a zipcode are transposed, it stops them in their tracks and they delay a couple days and charge you half again as much. I admit that I sometimes get zipcodes wrong. My memory isn’t what it used to be. But someone over there recognized the mistake I made on a flower delivery and it didn’t slow them down a whit. I wish I knew who it was, because I would thank them from an old woman, so I’m saying thank you to you for possibly training your flower delivery people that way.(Bonita R., Houma LA )

 

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It would be wonderful if we all got the wedding of our dreams, but alas, where I wanted to married at the botanical gardens, my father's budget dictated that we get married at the Elks Lodge. I'm not complaining, really. In fact, it worked out perfectly and everything went off without a hitch -- so I've been told. I understand you folks did the flowers and I wanted to tell you how well they all went over. I've been to weddings, and the flowers all seem to be in the background because they're so expected. Well, your flowers were just lovely enough to be a part of the whole scene and also understated enough not to overwhelm everyone. I didn't have anything to do with choosing you for the flowers, so I don't know how useful this comment is, but I was impressed and I thought you should know that.(Yvette G., Elkhart IN )

 

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I guess I always thought that sending flowers from different places was all the same. You're all hooked into that FTD thing, aren't you? Well, I'm here to say that not all flower delivery places are the same. I've tried other places and their level of service has not been nearly as high as yours is.(Ryan W. , Victoria TX )

 

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My wife is astonished - I bought her flowers! A word of thanks to the lady on the phone who helped point me in the right direction and choose from your vast line of flower bouquets and gift baskets.(Don Mackay, Washington DC )

 

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Thanks from my sister and I for sending such wonderful flowers to our mother in the hospital. She was overjoyed to see them and us. There were a few other vases of flowers there, but yours outshined them all.(Olive N. , Medford OR )

 

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AAAAARRRGHHHH! I write to you to tell you that on my latest birthday present to my friend, who lives in Ireland, I used a different florist. I usually use you guys, but I saw a special on someone else’s website. It was special all right. It was meant for especially dumb people. I couldn’t believe it. Not only did it arrive late -- IT WAS THE WRONG ORDER! Okay. I’ve learned my lesson. No more flirting with other flower delivery companies. I’m using you guys for good.(Gigi M. , Waterbury CT )

 

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A recent accident has left me unable to walk as much as I would like. Your delivery man has been fantastic and considerate while delivering all my get well flowers and gift baskets. When I’m fit and I'll be thanking you all in person!(Simon P. Forrester, Cleveland OH )

 

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I’ve tried lots of different flower delivery companies to send bunches to my family in Hong Kong. Though it has been largely hit-and-miss, I thought you should know that your flowers were most definitely a hit. This is most exciting for myself, who has been so far unable to impress the people back home. This may have done it. Maybe now they will stop asking about when their daughter is going to settle down. Eh, perhaps not. But at least I can feel better about sending them the fruits of my labors every now and again.(Olivia N., Hong Kong )

 

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Thank you for all your patience and courtesy which resulted in such a spectacular display on the day. The flowers were very much the talking point of the wedding. I shall recommend you to everyone!(Murad Berg, Madison WI )

 

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The production of “A Midsummer Night's Dream” I recently directed demanded a wonderful, earthen forest be recreated on stage, and your flowers helped us evoke this atmosphere wonderfully - you have our highest compliments.(Catherine B. Boss, Anchorage AK )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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It was an absolute pleasure working with you, from the initial planning stages right through to seeing the flowers on the actual day.(June Richmond, Indianopolis IN )

 

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