My sister went into labor at 3:00 on Tuesday. I got the news and ordered flowers to be sent to her recovery room. Imagine my surprise when the labor lasted longer than the delivery time for the flowers. By the time little Nicole was in the world, she had some beautiful sunflowers greeting her.(Alicia I. , Santa Fe NM )

 

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You guys are great!! I got anniversary flowers for my son and daughter-in-law and I they were a HIT!! I’ve never had anyone ask where I got my flowers before, but she did. I hope you know that you are a Godsend. I’m putting you guys in my book.(Norma S. , Stockton CA )

 

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All comments I have received from your deliveries have been favourable, virtually to the point of ridiculousness. As an example, my Great Aunt back in Sussex (UK) immediately rang me up to "gush" all over the place about it. I mean, they're only flowers. It's incredible how much a few blooms cause people to feel giddy enough to do things like that. Cheers.(James E., Stamford CT )

 

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My partner was particularly touched by the flower bouquets of red carnations - thanks from us both!(Pamela Starkey, Norfolk VA )

 

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Susan loved the roses I bought from your florist, and I’m certainly going to be coming back – we’re marrying in June!(Ciaran McCauley, Saint Louis MO )

 

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My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L. , Vero Beach FL )

 

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Thank you for treating the funeral of my cat with all the seriousness of a person's funeral. I went to several flower shops in my neighborhood and I got all manner of inappropriate comments. I appreciate that it doesn't matter what the occasion is, that I know you'll do a good job.(James H. , Glens Falls NY )

 

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It wasn’t until I presented my girlfriend with roses from your floral shop that she finally said yes to marrying me. Thanks!(John Maine, Kansas City MO )

 

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After an extended stay in the States, I am prepared to say that I like China better. This is not to say that I would not enjoy a life over there. I think my wife and I could enjoy a life together just about anywhere. But I have to say that I prefer my home country. I have made many friends and learned about many things that I can use now that I am back at home and teaching. One of the things I learned was how to use your website to send good-will gifts, like flowers and plants that people keep in their homes for a time. I know there are problems with both of our countries, but this is one thing we can agree on, that things that organize and make beautiful the home are well worth the effort(Li-Don W. , Shanghai , China)

 

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The diner I work in takes a flower delivery from you weekly so as to brighten the place up a bit – I’d like to thank you personally however, it makes the place so much nicer to work in!(Alexandra Richard, New York NY )

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S., Madison WI )

 

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I’ve tried lots of different flower delivery companies to send bunches to my family in Hong Kong. Though it has been largely hit-and-miss, I thought you should know that your flowers were most definitely a hit. This is most exciting for myself, who has been so far unable to impress the people back home. This may have done it. Maybe now they will stop asking about when their daughter is going to settle down. Eh, perhaps not. But at least I can feel better about sending them the fruits of my labors every now and again.(Olivia N., Hong Kong )

 

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Your flowers are always so lovely. I had to ask my sister-in-law where she got the amazing florist specialties for a recent funeral. She’s been sending flowers and plants to everyone for a while now, and I’ve never thought to ask where they were from. The funeral did. She wasn’t even really a relative. It’s probably inappropriate for me to try and network for florists at a funeral, but that’s how lovely they were. You have a new customer.(Phoebe M., Deltona FL )

 

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I tried many things before I sold my first house. The thing that did it was your flowers. I don't know if it was the showiness of the flowers or the homeyness or some good mojo, but whatever you do, keep on doing it. Ever since I sold my first house, I've been ordering flowers from you for every showing I've done. My rate is around 80% by the second weekend so far (but who's counting). So all I want is to get those bouquets to keep on coming. Thanks.(Michaela J. , Colorado Springs CO )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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I’m so glad you paired certain flower arrangements with their suggested uses. I have no idea what is appropriate for what. It was a great help to people like me.(Lindsey R. , Clarksville TN )

 

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