If there's a better way to send flowers, I would be frightened to see it, because the level of customer service you provide can be downright scary. In a good way.(Dorrie E., Bristol TN )

 

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My mother’s birthday was perfect thanks to your flowers. Her birthday is a real shindig around here, and lots of flowers come in from all over. It was real easy to tell who ordered from you and who didn’t. Just look for the most healthy looking flowers and there you are.(Rebecca A. , Kalamazoo MI )

 

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My uncle really loved the flowers that I ordered from you. He said they reminded him of when he was a boy in Kentucky and whole fields would bloom with all different colors. He asked me to ask you if you know what he's talking about because it looks like you got a lot of the flowers right. Could you tell me if you used some of those Kentucky flowers? My name is Cicely, and you can respond at [e-mail address withheld](Linda M., Nampa ID )

 

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I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D. , Juana Diaz PR )

 

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I was blown away by the sheer creativity in the Contemporary collection. They're all very elegant and modern at the same time. I really like that you have a wide selection that includes flower arrangements like this one. I don't think I'll be able to run out of things to send.(Stacey U. , Hightstown NJ )

 

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I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

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My great-grandmother’s funeral was much more sober than any other funeral I’ve been to (to many of them), and I couldn’t figure out why. Finally, it dawned on me, the flowers were wholly inappropriate for the setting. They were the whole color, the wrong style, and too ostentatious for the scene. I found out that the person in our family who normally orders the flowers (from you) had asked someone else to do it this time, and he ordered from someone else. While I don’t blame this other company entirely for the inappropriateness of the flowers - because he’s pretty much a dullard about these things - I am positive that had he ordered from you things would have been different.(Ellie O., Lewiston ME )

 

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My husband and I love to leave gifts and flowers for the other to find, and last week you helped him perfectly time a delivery to the school where I teach just as I was leaving for lunch. The flower bouquets was jaw dropping, even my students were impressed!(Angela Erskine, Nashville TN )

 

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Letting you know that I've bookmarked your site, which in my book is the highest honor you can give a website. Yep, you're up there with the greats.(Garrett W., Copenhagen )

 

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I am continually stupendously impressed by the way you handle orders. Every order I've done has been completely done correctly. I've got a family that has one thing on their minds: to criticise me and my life. It's nice every once in a while to get them to say something nice by making a gesture like this. Thank you for being so easy to use that I don't have to hesitate to solicit pats on the back.(Joan F. , Macau , China)

 

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I’ve ordered my Hanukkah flowers from you on a strong recommendation from my sister-in-law. You did an amazing job with her Thanksgiving flowers; I know you won’t let me down!(Barbara Dixon, Yonkers NY )

 

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No one had ever sent my dad flowers before, so I chose the Thanksgiving gift basket. He was shocked, but soon remembered the true meaning of the festival and we had a lovely Thanksgiving weekend.(Ruby Piper, Atlanta GA )

 

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My fiancé had given up hope of me accepting his proposal. It wasn’t until he presented me with flowers bought on the spot from your floral shop that I finally said "yes!!"(William Kingdom, Oklahoma City OK )

 

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The flowers I sent to my son and daughter-in-law for a congratulations on purchasing a new house actually got there. I mistakenly sent them to the new house address without thinking about escrow and even move-in time. I couldn't be there in person because I'm overseas, so I had to suffer through a night of thinking, "what did I forget?" It didn't hit me until my son called to say they were very appreciative of the flowers I sent. It was then that I remembered giving the wrong address on the form, and I became more confused because they actually got delivered to the right place. I'm bursting with pride at my kids being able to afford houses and I'm also red in the face because I can't even figure out where they are now! Anyways, thanks for following up and being so persistent about the delivery.(Beryl I., Middletown OH )

 

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Let me paint a picture for you guys who just royally screwed up with your women. Do you say I'm Sorry, or do you say I'm Sorry with flowers? Which do you think works better? Hmm? Try it even when you haven't done anything. Mark down the response as an experimental effect and then try it again in a couple of months. Trust me. This stuff is science. Oh, by the way, the flowers you people deliver are terrific.(Lucas L. , Jaffa , Israel)

 

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My best day this year was seeing the look on my five-year-old's face when she saw the giant package of flowers that my father sent to her on her first day of kindergarten. They arrived early, to my surprise, so that Linden could see them before she went. It was a special start to a special day, and she wanted to bring them to let the rest of the class enjoy them. By all accounts, they did. I don't know if this would have been possible with another flower distributor, but I'm glad they were possible with you. I sent my thank you's to Linden's grandfather, and now I'm sending you my thank you's.(Ashley E. , Williamsport PA )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O., Little Rock AR )

 

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Spencer Heights florist, IL Illinois - Flowers Spencer Heights IL - Flower Delivery Spencer Heights IL -Flower Delivery Spencer Heights IL

 

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