It's so fantastic that I can call up your website, where you're based in the States, and have you deliver a couple of plants to a great friend in L.A. on the occasion of completing her chemotherapy. I love that you're actually in the U.S., and that I can send gifts directly to other people over there with a kind of confidence one normally doesn't feel when using the internet. I appreciate it deeply and thank you for doing such a wonderful job.(Mary K. , Bray , Ireland)

 

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Thanks for being a part of our family hannukkah celebration. Though my father doesn't allow flowers at the table for it, they were all over the living room, courtesy of my mother. When I ordered them I had no idea that they would last through the whole holiday. Thanks for working with such quality people that produce such quality things.(Norma G. , Dover NH )

 

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There's a new mother and baby that would like to thank you for the lovely and elegant dendrobium orchid delivered shortly before the baby was delivered. It was the first gift to arrive and it was waiting for me in the room when we all got back. I am writing this on a palm computer in the hospital. I wanted to indicate my appreciation to you, and I am also feigning being busy with something while my mother-in-law is trying to talk to me about the correct raising of my child. I've been dreading this moment, but she's the one who sent the orchid, so I guess I'll eventually have to sit through this lecture. Thank you for being a purveyor of beautiful things. I won't hold it against you that my mother-in-law was the one to make the order. Wish me luck.(Theresa A. , Dayton OH )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S., Madison WI )

 

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After five years of marriage, I started to notice that things had slowed down considerably. I like the comfort of being in a relationship, but I also like the romance also. I came across your website by accident while looking for a place to vacation (long story), and I thought why do we need to take a vacation when we could just have each other and do something different where we are? I sent my husband a very feminine flower basket at work just to embarrass him and get him thinking about how much I have affected his life and his mine. We had the best time just staying home that weekend and spending the money we would have spent on the vacation on different things for each other. Thank you.(Victoria F., Cheyenne WY )

 

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My son will sadly never return from hospital. I will visit your floral shop at a later date and thank you personally for the tremendous flowers and gift baskets of fruit he has received.(Brian Yaldren, Portland OR )

 

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My daughter's wedding anniversary is right around Mother's Day, and I've always had a hard time getting gifts and flowers to arrive on time. I had just about given up, but am I glad I found out about your online ordering! Not only did the flowers arrive on-time, but my daughter actually called me to thank me about it.(Dina D., Fort Wayne IN )

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S. , Madison WI )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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