You delivered a very tasteful and elegant Expression of Love vase full of roses to my sweetheart back in Tacoma, WA about three weeks ago. It makes me believe that this long-distance relationship is going to work out with her when I get calls and e-mails about how much emotion just a simple gesture like this brings up in her. It makes me feel like we have something very special between us even though we're separated by hundreds of miles. Thank you for helping.(Louis L., Reno NV )

 

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I want to express my gratitude for your excellent service and delivery. The date of my aunt and uncle's funeral was changed several times and I had to call you several times in order to change the delivery date. At each change, I was assured it was not a problem, and guess what? It wasn't a problem. At such a sad time in our lives, I was grateful to get some light from at least one participant in the service.(Tess H. , Boulder CO )

 

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The way my family celebrates Christmas, you would think it was Festivus. My dad always tries to challenge someone to wrestle and we have a tinsel lined pole in the back yard that I used to practice tetherball on. I don't know if my parents have developed a sense of humor or we're all really warped. I'm glad I was able to bring some semblance of normalcy into Christmas, though, with the flowers that I sent ahead of time. They made the day seem warmer somehow and somewhat less bizarre.(Steven J., Fresno CA )

 

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My mother sent me flowers out of the blue the other day. I called her up to find out what was going on, and she told me that she suddenly realized that she had a wonderful daughter. I almost wish there was a camera there to catch the expression on my face. The note on the card had your name on it, but that's not why I'm giving you feedback. You probably don't know exactly what happens to your flowers after their get received. Well, they're sitting on my kitchen table right now, two months after I received them. Two months! Every time I look at them, I remember what my mother said, and that has been for a long time. Thank you.(April G., Gilroy CA )

 

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I wanted to tell you that the orchids I sent my mother in the hospital really lifted her spirits. She was thrilled to see them because she has orchids at home that she hasn't seen in almost a month. They couldn't be moved, but I wanted to give her something that reminded her of home. They were delivered in the morning, and I was able to visit her in the early evening. They looked as great as I thought they would, and my mother was beaming. Thank you.(Noreen V., Porterville CA )

 

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All I really need in a florist is to be able to deliver from point A to point B. I'm glad that there's someone out there who's able to do that and also can do it with a little style thrown in. I appreciate your extra efforts and the lengths you go to in order to keep a customer satisfied. Thanks.(Nick Q., Columbus OH )

 

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Every year, I've sent my wife roses for Valentine's Day. This year, I decided to do send something different. You know, just because. I still sent all red flowers, but just not roses. I knew she would like them, but I didn't know she would be so thrilled with them. She said it showed that I didn't do things on autopilot, that I actually thought about the present. Who knew? You make it easy to think about such things because there are so many choices. Thanks.(Dave G., Baton Rouge LA )

 

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The way you handle orders is just amazing, and the delivery services you provide are equally amazing. I have been ordering from you for just over a year now for birthdays, get well cards & gifts, sympathy, Mother's Day, Thanksgiving, and Christmas. Not once have I ever found your services to be inadequate. Thanks for being there.(Iris W., Flagstaff AZ )

 

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Thank you for being so professional about how you fulfill orders and deliver them. It makes it that much better if something goes wrong. I must say, nothing has ever gone wrong. Once, I thought something went wrong, but of course, I was wrong.(Kirsten C., Kissimmee FL )

 

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My confession is this: you weren't my first choice for sending flowers, but you were recommended by my assistant, who I guess had had a good experience. I wouldn't have even told you about this, but my initial hesitation was based on the my experience with other Internet delivery companies. I'm glad I was wrong about you, and I'm glad my assistant was right. I don't know if your partnership with FTD was responsible for that (I don't think that really has much to do with it). All the flowers got to the right places and within the right timeframe.(Patricia R. , South Lyon MI )

 

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