I would never have thought to send flowers to my brother to congratulate him on getting a new job. Before I sent him flowers, I wouldn't have suspected that he liked getting them. Maybe he wouldn't have suspected that either. But that was his day when he first went to work. He had the flowers right in front of him as he described the view from his office window. I've never heard him more excited.(Tracy J. , Alexandria LA )

 

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I don’t know what kind of magic you people put in those anniversary packages of yours, but my girlfriend is now my fiancee. She said she wouldn’t mind being with a guy who knows how to pick flowers. I didn’t bother to tell her that you did all the work.(Tim F., Harrisburg PA )

 

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Every flower order I've made with you has been exquisitely done and wonderful. You guys are consummate professionals at what you do. Keep up the good work!(Jason Y., Hattiesburg MS )

 

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The section you have for "Corporate Gifts" is a bit of a misnomer. There are many more flower arrangements you have on your site that can be used in a corporate setting. I am thinking of some of the simpler designs on other areas of your site, including Thank You and Birthday. This just speaks to how skilled you are at putting these arrangements together.(Zelda E., Tyler TX )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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Show me a better place to order flowers from. Go on, show me. Because you can't find one. You people seriously rock when it comes to sending flowers. I have a long list of people that I like to give stuff to, and it's the best way to keep stay connected with my friends from high school. You can e-mail and message people, but that's just words a lot of times. Having something you can hold in your hand, look at and touch (and smell too), makes it a real connection and not just like reading all the time.(Rob M., Harrisonburg VA )

 

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I'd like to think that I was making my daughter happy when I sent flowers to her on her first day at college, but I really suspected that she was embarrassed by her mother in front of her dorm-mates. It was a little of both, I guess. She called to say that she really enjoyed them, but she asked if it was OK that she told everyone they were from her boyfriend. *sigh* There's only so much a mother can do. (Margo E., Holland MI )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K., Escuintla )

 

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My daughter loves to have flowers on her mantelpiece or table - she loves all things natural - and your flowers seem to suit her down to the ground!(Sheelagh Watcham, Houston TX )

 

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You gave us great customer service, and I’d like to thank you personally for the roses you sent – I was able to see my mom smile for the last time.(Rena Summers, Fort Wayne IN )

 

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I can't believe sometimes just how wonderful you guys are. You are always above expectations and you go the extra mile to make ordering flowers almost as great an experience as receiving them.(Frances A. , Concord NC )

 

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I love that you have all those geographical locations on your website. Do you use FTD? Oh, Duh... I just noticed that you did. I've often found myself only using FTD for sending flowers just because they seem to be very reputable, and I've never had any problems. Not to say I've had problems with other services, but this is the one I've had experience with.(Eileen R., Texas City TX )

 

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I tried one of those cut rate (pardon the pun) online flower delivery sites, and I now know there is a reason they are so cut rate. I don't exactly know how this all works, but I'm convinced now that it makes a difference who you decide to use when you order flowers, after getting more than one order screwed up. You'd think I would have learned after the first time, but we're stubborn people.(Diane R., Madera CA )

 

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Is Mother's Day really supposed to be this stressful? I'm glad there is a site like yours where I can really do something useful about Mother's Day, and still feel like I've done something nice for someone else. You've let a little bit of air out of my stress balloon, so for that I am grateful.(Nora L., Iowa City IA )

 

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The flower bouquets my husband ordered for my birthday were jaw dropping!(Laura Tonlin, Hialeah FL )

 

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Your flowers have touched the lives of many people I know, and now they've touched the life of my son and daughter-in-law. They had their first baby a couple of weeks ago, and your flowers were delivered shortly afterwards. I hope you're ready because this grandma has a lot of occasions to celebrate in the coming weeks and years where my granddaughter is going to need flowers.(Elisa F., Brussels )

 

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I must thank you on the superb flower arrangements you did for my wedding. We were both very impressed and expect to see you again soon as I am acting as Maid of Honor for my sister next summer.(Niki Epson, Baltimore MD )

 

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