As a busy working couple my husband and I don’t often have time to spend together outside of evenings and weekends. The flower delivery to my office last Thursday took me totally by surprise and I must admit to shedding a brief tear of joy, although I won’t be telling that to my staff! Thank you very much.(Sapphire L. Hancock, Augusta GA )

 

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This Valentine's Day thing has me a little confused, but I suppose having an American girlfriend obligates me to follow those customs. I found your website to help me with this little conundrum, but I still don't exactly get it, I guess. Why is there just this one day to celebrate your love for someone, when it should be celebrated year round?(Takaro H. , Kyoto , Japan)

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E., Port St. Lucie FL )

 

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I visited my father in the hospital this morning and was stunned to see that my flowers had arrived before I had. I know I had asked them to be delivered in the early morning, but really! He was already enjoying them, saying they reminded him of my mother and when I was a baby. We both had a good cry. He's been more willing to share his emotions with me recently, and this was a good catalyst for both of us. Thank you.(Kat B., Providence RI )

 

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My husband took the time to send me some flowers while on duty in Iraq. I haven’t cried so much since he went away, thank you so much for the most beautiful roses I ever did see.(Inez Chavez, Fremont CA )

 

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These are the best flowers I've ever sent, and I've sent quite a few. I hear this from my family all the time because I like to send flowers. "When are you going to give us flowers next?" is something I hear from my mother. My Mother! She's soliciting gifts because she likes them so much, and how they make her house look. Thank you for being a site where I can get really good flowers at reasonable prices(Indira L., San Sebastian PR )

 

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I found you have a website and thought straight away of sending a gift basket to my Aunt in New England who recently gave birth to a bouncing baby girl. She emailed me a photo of her new arrivals and the flower delivery was as beautiful as my new cousin!(Beverley Goodchild, San Francisco CA )

 

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The flower arrangements were striking and drew a large crowd to the procession. People are still talking about the day we buried my son, we gave him a good send off, thanks to you.(Washington Price, Santa Ana CA )

 

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Already this year I’ve had roses, carnations, chocolate and a beautiful array of Thanksgiving flowers; it's good to know who is sending them, but sometimes a bigger surprise when you don't know!(John T. Dent, Milwaukee WI )

 

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I love flower bouquets on stage with me as I perform cabaret – I get the club to include this as part of my fee because there is nothing I love more than playing singing to a room of handsome men with flowers in my hand.(Emma Johannsen, El Paso TX )

 

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I was first attracted to your site because of your descriptions of the flower meanings. I’m in the flower trade (OK, I’m a delivery guy), and I didn’t know half the stuff that was on there. Last year, I ended up getting daisies and ivy (marriage and loyal love) for my anniversary. I’m ashamed to say that I didn’t use your site to order. The ones I got were OK, but I felt a little guilty for not ordering from you. This year, I finally ordered that same combination from you. It was a special order, so I talked with one of your service people. I was impressed with them, but that’s not why I’m writing. Both my wife and I were blown away with how much better and more professional your arrangement looked than the one I got last year. I’m glad I finally ordered something from you, and I wanted you to know that.(Ross C. , Modesto CA )

 

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Is Mother's Day really supposed to be this stressful? I'm glad there is a site like yours where I can really do something useful about Mother's Day, and still feel like I've done something nice for someone else. You've let a little bit of air out of my stress balloon, so for that I am grateful.(Nora L. , Iowa City IA )

 

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My daughter Susan loved the roses I bought from you, she says they brighten up an otherwise lonely flat.(Thelma Gregory, Austin TX )

 

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Too many times, I've found myself sitting at home on the computer instead of outside enjoying the landscape and the people. I've found that if I think about the people in my life back in the US that I want to keep in my life, I have more ability to meet new people and experience new things. That's the whole reason why I took this job, was to experience a different culture. I want to let you know that you help me doing that, even if that's a selfish reason for sending flowers, it helps me think of the people that I want to keep in my life for when I go back, whenever that might be. The fact that it gives them a good feeling when they get your flowers is just icing on the cake. (Sienna D. , Kosice , Slovakia)

 

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I wish I could give you some suggestions on how to improve, but the fact is I can't think of anything you could possibly improve on. (Cammie J., Kenosha WI )

 

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I think you had my sister in mind when you designed the chocolate basket. Both of us absolutely love chocolate, and we had a good bit of fun poking through there and sharing the stuff (she was gracious enough to share).(Meg P., El Centro CA )

 

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