You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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People should know about retailers like you. I was so impressed at how you handled my whole transaction from start to finish. It was about the quickest, easiest I ever ordered flowers.(Kate C. , Mobile AL )

 

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My husband and I loved the anniversary roses that he sent me. He’s not the most romantic guy on the planet, but when he ordered from you, he got everything just right, and I know that you guys had a lot to do with that. I don’t usually comment on gifts I receive, but this one touched me because it was our tenth anniversary and every year he’s gotten me something practical. It was nice to get roses. Thanks for helping him.(T. Colton, Austin TX )

 

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The hospital is not a fun place to be over the Holidays. I know, because I lived through it once. My dad spent last Christmas in hospital recovering from bypass surgery. So I wanted to send something to let him know we were all thinking of him. I wish I could have been there, but we're scattered throughout the world and we never really see each other during the holidays because traveling is so frightful nowadays. More often than not we see each other in the spring, celebrating nothing in particular, because it's much more bearable. I apologize if this sounds like my life story. All I really wanted to point out was that I thought the floral arrangement I send turned out wonderful. My mum clicked a few images for me to see, and I noticed how much fuller and more colorful they seemed than what I remember from the picture on your website. A pleasant surprise, thank you very much.(Abigail H. , Wollongong NSW , Australia)

 

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Is there a worse holiday to miss than Mother's Day? I sailed right over it last year, and I suddenly noticed a palpable sheet of ice in my mother's voice over the phone ever since then. That is, until this year's Mother's Day, when I managed to skiff over to your website and order the most impressive thing I could find (which wasn't easy, because there's a lot of impressive stuff). Now, there's no ice and I'm the talk of the town. All she really needed was something beautiful to look at for a couple of months and now I'm the favorite child.(Pearl D. , Chico CA )

 

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Your customer service people were so nice and helpful that I considered buying THEM flowers for themselves. Is that allowed?(Bea E. , Gulfport MS )

 

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What a great idea to pair sunflowers and yellow roses. I never would have thought of that. I forwarded a couple of those to a house I was trying to sell, and I got more comments on them than I did on the gorgeous stained-glass window over the entryway. It's amazing how much flowers impress people.(Allie E., Fairfield CA )

 

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My sister would have simply adored the arrangement of pink roses that you did. They fit her to a tee. Her funeral was a terribly sad time, but those roses made me think of her and the happy times we had. I appreciate the lengths you went to to assemble it.(Amber M., Springfield IL )

 

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Thank you so much for making our wedding look beautiful your flower bouquets are something to behold!(Inez O'Neill, Bakersfield CA )

 

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Flowers can make or break a party, in my opinion, and the kids just love them too!(Joanna Adams, Augusta GA )

 

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Urb Monte Albernia, PR Puerto Rico - Flowers Urb Monte Albernia PR - Flower Delivery Urb Monte Albernia PR -Flower Delivery Urb Monte Albernia PR

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