Hi. This is a note to inform you that the flowers arrived at my mother's house on time and in fantastic condition. She called to say how terrific they are and how good they made her feel when she first saw them. I'm so proud that I was able to give her this kind of good feeling even with all of the stuff that's been between us all these years. Thanks.(Phyllis L., Melbourne FL )

 

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The help you gave me finding suitable flowers for my wife's birthday was excellent customer service, thanks to all of you.(Chris Angell, Houston TX )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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I don’t know how you did it, but not only did you help me resolve a persistent credit card issue with my card company, you also found time to deliver the flowers I ordered in time for my niece's first violin recital. I think we were still on the phone when the delivery went through. Now that's service!(Tania E. , Bloomington IN )

 

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After a recent accident, an old girlfriend sent me flowers. I hadn’t heard from her for so long, it was real good to catch up again, which we couldn’t have done without your quick delivery service!(Kimberley Mackay, Grand Rapids Michigan )

 

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One thing I hadn't counted on when I sent my girlfriend flowers, and that was the amount of gratitude she showed me. I mean, I've sent her flowers before and I've never gotten the kind of response I got when I sent your flowers to her. (Pat L., Waterloo IA )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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My fiancé adored the gift baskets I sent for her birthday. Thank you!(Davis Martin, New York NY )

 

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I never thought I would need to send flowers until realized I was in love with the girl who will soon be my wife. Your flower delivery last St. Valentine's Day was perfect, you have my eternal thanks!(Anthony Dry, Detroit Michigan )

 

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My four year old daughter sent me the most wonderful flowers – now every time she walks past your florists she demands that I by her some!(Robson Sheffield, Corpus Christi TX )

 

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Urb Roosevelt, PR Puerto Rico - Flowers Urb Roosevelt PR - Flower Delivery Urb Roosevelt PR -Flower Delivery Urb Roosevelt PR

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