Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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It would be wonderful if we all got the wedding of our dreams, but alas, where I wanted to married at the botanical gardens, my father's budget dictated that we get married at the Elks Lodge. I'm not complaining, really. In fact, it worked out perfectly and everything went off without a hitch -- so I've been told. I understand you folks did the flowers and I wanted to tell you how well they all went over. I've been to weddings, and the flowers all seem to be in the background because they're so expected. Well, your flowers were just lovely enough to be a part of the whole scene and also understated enough not to overwhelm everyone. I didn't have anything to do with choosing you for the flowers, so I don't know how useful this comment is, but I was impressed and I thought you should know that.(Yvette G., Elkhart IN )

 

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My ex-wife always said I didn’t buy her flowers enough, so I make sure I can send my new girl Julie a bunch of something no matter where I’m working that week – thanks for making it possible!(Kerry Lamb, San Diego CA )

 

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Are you thinking of branching out into other areas? Because I could really use a good deliverer of automotive parts. No? Well let me know when you do, because this business would be a heck of a lot easier if other delivery companies were as efficient and competent as you are. Brake shoes should be as easy to order as flowers are.(Ismail F. , Honolulu HI )

 

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I've been giving my girlfriend chocolate for the past three years for Valentine's Day. Now she's on a low-carb diet, and I'm not sure how I can give her candy when she's not supposed to be eating it. Of course, she didn't say anything about it. The best present I thought I could give her was flowers. It's true. The flowers went over better than the candy. Now, if there was a special candy that could get my mother off my back about marrying my girlfriend, I'd give her those.(Maury G., Mandeville LA )

 

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The flower arrangements for our anniversary were dealt with by my husband so I was a little unsure, but you are obviously professionals and the flowers were wonderful – thank you very much!(Nathan Wood, Fremont CA )

 

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OK. I have to tell someone about this. I was in the running for a good job at a reputable company. After a series of interviews that went OK but not spectacular, the recruiter told me I was a finalist out of five people. I’ve never done this before, but my mother told me to send flowers. I thought, what the heck? So I did. I skiffed over to your site and sent everyone who interviewed me a small bouquet as a thank you. About a week later, I got the job. Now, I’d like to think that it was my stellar experience and mad skills that got me the job, but I’m glad that those flowers may have given an extra push to the people on the interviewing committee. Thanks for that extra push. I start next month.(Ginny H., Salem OR )

 

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You folks raise the bar for excellent service and usability. The web engine you use is one of the best I've seen for ordering in a retail environment, and the look and feel of your site is very easy on the eyes. I appreciate the trouble you went to to make the whole ordering experience a pleasant one for the customer, and I think it's because you really care about the people who orders flowers and gifts from you. Kudos to you.(Kelton D., Carson City NV )

 

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A quick note to say that my wife has received the flowers I ordered for her birthday so thanks again!(Seamus Gallacher, El Paso TX )

 

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I really cherish the memories that Valentine's Day has given me throughout the years. This year was no exception, as I sent a vase of your roses to my partner of fifteen years while she was at work. I guess we both had the same idea, because she just happened to send me roses from your website. What are the odds that two people would use the same place to send the same kinds of flowers to one another on the same day? We're more alike than I thought.(Susan L. , Westminster MD )

 

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