I don't know what I was thinking. I like to wander around when I go shopping, and the other day I happened into a florist, who had a special on a spring arrangement of irises and tulips. Though I often use your services for flower delivery, I was taken in by the price, and I sent some to my friend in Vancouver because she's going through a rough time right now. Well, I think you spoiled me for flowers, because I got a call from her when they arrived. She's didn't say anything bad about it, but I could tell from the tone in her voice that they weren't exactly glowing with radiance. Hmmmm, I thought. About a month later, things were still bad for her, so I decided to use you to send them (because I happened to be at home when I thought of it). The results were telling. She went on and on about how your flowers were so much better than the previous ones. She thought it could have been the time of year that accounted for the difference, but I knew better. I should have known.(Daniela D. , Rochester NY )

 

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I couldn't be there to give my sympathy in person, but I was able to be there in spirit thanks to the flowers that I sent from your site.(Lena G. , Bucharest , Romania)

 

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I called several times to make sure the flowers I ordered made it on time. At first, I wasn’t sure, but it turned out that my aunt just didn’t want to tell me that they had arrived. I don’t know how to figure her out (my other aunt eventually told me about it). In any case, all that worrying was for nothing. I’m going to be ordering from you in the future with a new peace of mind.(Koko E. , Aberdeen MD )

 

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My daughter Susan loved the roses I bought from you, she says they brighten up an otherwise lonely flat.(Thelma Gregory, Austin TX )

 

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I recently ordered a number of flower bouquets from you, and I wasn't exactly expecting them all to be right. Well, not only were they all right, they were all exquisite! I got more comments from the folks I sent them to from these flowers than from any of the other gifts I've sent to them over the years. Thank you.(Melanie G., Pascagoula MS )

 

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My daughter had a piano recital while I was on a business trip in Florida. It nearly killed me that I couldn’t be there. The flowers you sent didn’t nearly make up for what I missed, but it was the next best thing. When I got back, I was almost in tears that I missed it, but all she could talk about were the flowers.(Mary N. , San Rafael CA )

 

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My daughter had never received flowers for any occasion, and as I was walking home from my office I stopped by your floral shop and bought her your "Birthday Celebration" bouquet - she loved it!(Willard Honour, Chicago IL )

 

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I can think of few things that are as rewarding as sending flowers to someone you love. Thank you for making this process easier and actually enjoyable.(Margo L., Pottstown PA )

 

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I used to walk past your floral shop on my way to college and regularly took something with me to brighten up lessons – you helped me get through it and I’m now a professional artist. I just wish I could draw flowers as well as you arrange them!(Masaso Sato, Toledo OH )

 

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Is there a worse holiday to miss than Mother's Day? I sailed right over it last year, and I suddenly noticed a palpable sheet of ice in my mother's voice over the phone ever since then. That is, until this year's Mother's Day, when I managed to skiff over to your website and order the most impressive thing I could find (which wasn't easy, because there's a lot of impressive stuff). Now, there's no ice and I'm the talk of the town. All she really needed was something beautiful to look at for a couple of months and now I'm the favorite child.(Pearl D. , Chico CA )

 

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My mother walks past your floral shop on her way to work and often pops in for a look - it cheers her day no end!(Peter Watanabe, Anchorage AK )

 

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My mother talks about the flowers that I sent her for Mother's Day two years ago. I used you guys then, and someone else last year. She doesn't talk about those. That's the best case for going to you when I need to send flowers, and it'll happen again this year.(Jasmine B., Bellingham WA )

 

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My mother was astonished with her birthday flowers, now my dad is thinking of getting her some Christmas flowers – he knows where to come for them!(Brenda Newman, Columbus OH )

 

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My mother was astounded to discover we can order a flower delivery to our grandmother in Canada! She loved them, so thank you!(Sophie Conley, Tucson AZ )

 

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My confession is this: you weren't my first choice for sending flowers, but you were recommended by my assistant, who I guess had had a good experience. I wouldn't have even told you about this, but my initial hesitation was based on the my experience with other Internet delivery companies. I'm glad I was wrong about you, and I'm glad my assistant was right. I don't know if your partnership with FTD was responsible for that (I don't think that really has much to do with it). All the flowers got to the right places and within the right timeframe.(Patricia R., South Lyon MI )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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I wish someone had told me about you earlier. I don’t like talking about this, but the flowers at my grandmother’s funeral last year were unnecessarily gaudy. She didn’t like a big show, and I always thought she would have disapproved of them. Unfortunately, my mother died this year. I had used you before for birthdays, so I thought it couldn’t be worse than what my grandmother had. I feel strange saying this, but I think both of them would have really loved the flowers and arrangements that your people put together and delivered to the chapel for the service. I wish I could say that it was a happy occasion. All I can say is thanks.(Betty Jo B. , Winter Haven FL )

 

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