I like that I can shop on the Internet in my jammies. I can probably do that anywhere, but I can also talk to a professional sounding person in my jammies. It kind of makes me want to put on a suit just to order flowers, because I am treated like a valued customer every time. (Celia T., Albany GA )

 

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It seems strange to me that here in the tropics it can be trouble to find some kinds of flowers. But it's just like up there in the US with tropical flowers. Sometimes you need cold weather to grow some of these varieties of roses and asters. It's interesting the differences that climate makes. I like to order from you because you are so reliable and have a diverse selection. I also like that I can order from you when I'm down here and you're up there. Thanks.(Gabriella R. , Bogotá , Colombia)

 

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I can think of few things that are as rewarding as sending flowers to someone you love. Thank you for making this process easier and actually enjoyable.(Margo L. , Pottstown PA )

 

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My daughter's graduation day was a wonderful affair complete with boorish relatives and dull speeches. But at least the flowers were bright and cheery. Thank you for providing the sparkle to the day.(Marguerite P. , Danville VA )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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I am so impressed by how efficient and quick you are to handle the volume of business that you must do. I’ve been looking over your site and you have so many different options to choose from, I have to wonder what kind of operation you run. It must be a tight ship because everything runs so smoothly. I am impressed at how you handle flower orders from all over the world.(Gillian C., Huntington WV )

 

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I received one of your gift baskets from my parents in Japan recently who had ordered them online. Thank you for embracing the power of the Web, otherwise I would never have had such a wonderful gift from so far away, from the two people I love dearest.(Haru Takahashi, Buffalo NY )

 

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It's much easier to be able to order flowers when the mood strikes, from a reputable retailer like yourself, than it is to make a conscious effort to go down to a florist in a shop and order something from them. I don't mean to sound like I'm bad-mouthing florists, it's just so much easier on the Internet. Maybe it's just your site that's so easy. I haven't tried another flower delivery company in a long time because I was so happy with the way you do things. Why change course in midstream? (Belinda M. , Hartford CT )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N., San Luis Obispo CA )

 

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Your flower delivery service is very good and the couriers are very pleasant.(Christie Dern, Jacksonville FL )

 

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