This Valentine's Day thing has me a little confused, but I suppose having an American girlfriend obligates me to follow those customs. I found your website to help me with this little conundrum, but I still don't exactly get it, I guess. Why is there just this one day to celebrate your love for someone, when it should be celebrated year round?(Takaro H., Kyoto )

 

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As a writer, I love to brighten up my work area - as such I like to pop into your florist shop once a week and buy something to brighten my desk up. A recent Chrysanthemum was a very good recommendation by you.(Annette S. Hunter, Dallas TX )

 

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I wish someone had told me about you earlier. I don’t like talking about this, but the flowers at my grandmother’s funeral last year were unnecessarily gaudy. She didn’t like a big show, and I always thought she would have disapproved of them. Unfortunately, my mother died this year. I had used you before for birthdays, so I thought it couldn’t be worse than what my grandmother had. I feel strange saying this, but I think both of them would have really loved the flowers and arrangements that your people put together and delivered to the chapel for the service. I wish I could say that it was a happy occasion. All I can say is thanks.(Betty Jo B., Winter Haven FL )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K. , Escuintla , Guatemala)

 

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Thank you for sending everything on time. It was important that everyone get their birthday flowers on the right days -- all within several days of each other around Mother's Day as luck would have it. I have done this before with many different gift delivery companies, but never one place for all six birthday girls. I was so satisfied with your service that I'm going to do this again next year.(Brian H. , St. George UT )

 

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I've always been ambivalent about Valentine's Day, mostly because nothing ever happened. It's only recently that I've been in a serious relationship that has lasted through Valentine's Day, so maybe that has something to do with it. In any event, this last Valentine's, I was actually in a relationship, so I wondered what would happen. Societal attitudes, I guess. I got her some candy, and she got me some flowers. But not just any flowers. They were these eye-popping spring flowers with full fragrance and very pretty. Of course, they were your flowers, which is why I'm writing to you. I know it was my girlfriend that sent them to me, but I'm glad they lived up to everything I've ever heard about Valentine's, and then some.(Fiona F., Bakersfield CA )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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Flowers, flowers, flowers! You guys are the best! Sending flowers to my fiancee's family finally got them to warm up to me. Whatever you do to get them there, FTD, air drop, teleportation, I don't care. It's the best investment I've ever made.(Frances N. , St. Cloud MN )

 

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How come I order from you for all my friends and family, but they all order from some schmo who can’t get it right? I tell them many many times, drop as many hints as I can, but no one listens to me and I have to suffer for it. Sheesh. I think you make it look so easy that they think anyone can do it.(Luanne B. , Portland ME )

 

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I am writing this before I place a single order with you. So I don't really know how it's going to turn out. I wanted to take the time to send this to you beforehand so you can know that everything I've experienced up to this point has been wonderful. I hope that you turn out to be as good a deliverer as you are an order taker. Like Seinfeld says, "Anyone can just take a reservation. The key is to hold the reservation."(Kathy U., Mission Viejo CA )

 

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Let me paint a picture for you guys who just royally screwed up with your women. Do you say I'm Sorry, or do you say I'm Sorry with flowers? Which do you think works better? Hmm? Try it even when you haven't done anything. Mark down the response as an experimental effect and then try it again in a couple of months. Trust me. This stuff is science. Oh, by the way, the flowers you people deliver are terrific.(Lucas L. , Jaffa , Israel)

 

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I told my mom to order flowers for her anniversary after I had such a good experience with mine. She doesn’t like the Internet, but I guess something about you agreed with her, because she was so pleased with the flower arrangement she got.(Tammy D. , Lewiston ID )

 

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On my wife's first Mother's Day at being a mother, we were both sleep-deprived and maybe a little cranky. In fact, I had forgotten that I ordered your flowers for Mother's Day almost a month ahead of time (you do what you can when you have free time). Both our spirits were lifted enormously. and our son got one of his first glimpses of the beauty of the outside world. Thank you for delivering such a colorful surprise.(Ethan K., Auburn AL )

 

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We had a combination Christmas and Chanukka this year, so we had arrangements of blue and white flowers intermixed with arrangements of red and green flowers, just like our family. It was kind of strange, but everyone enjoyed the symbolism of it and it sparked a lot of intense and productive conversation. I'd like to thank you for making it possible.(Wendy R., Concord CA )

 

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Your flowers are so colorful and huge, they make my mother's eyes pop out of her head every time I send them to her. She loves them very much and can't so much as say "pass the butter" without commenting them if they're on the table. You must get thanked a lot for the business you're in, let me tell you you are worth it.(Sylvia D. , London , United Kingdom)

 

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Very many thanks for providing the flowers for my father's funeral last week. The coffin spray was truly beautiful - and was as I had pictured when you described it to me. I'm returning the unused cards herewith. Thank you again very much for your sympathetic help.(Rachel B. Masaso, Augusta GA )

 

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I gave my wife more expensive gifts before, but I never got the reaction that I got when she received your flowers. It wasn’t an occasion, it was “just because”. I’ve never seen her get all gushy like that over a simple gift before. I have to think you had something to do with that. I have to say thank you.(Jules H. , Antioch CA )

 

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