Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O. , Little Rock AR )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O., Brooksville FL )

 

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I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C. , Tucson AZ )

 

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May I say that everyone I've talked to who has gotten flowers delivered from you was totally blown away by how gorgeous they are. Maybe the fact that I was soliciting opinions from my own gift giving altered their answers a bit, but I don't think so. My only problem is that I never get anything as wonderful as the gifts I give.(Madeline S., Lynchburg VA )

 

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I've always been ambivalent about Valentine's Day, mostly because nothing ever happened. It's only recently that I've been in a serious relationship that has lasted through Valentine's Day, so maybe that has something to do with it. In any event, this last Valentine's, I was actually in a relationship, so I wondered what would happen. Societal attitudes, I guess. I got her some candy, and she got me some flowers. But not just any flowers. They were these eye-popping spring flowers with full fragrance and very pretty. Of course, they were your flowers, which is why I'm writing to you. I know it was my girlfriend that sent them to me, but I'm glad they lived up to everything I've ever heard about Valentine's, and then some.(Fiona F., Bakersfield CA )

 

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My neighbor cultivates roses and has quite a collection, so I knew that the flowers I got for her and her husband's anniversary had to be just right. Though she didn't say it, I knew she was impressed with the quality of the buds you sent to her, because she kept going back to them to just look at them.(Larissa F., Fayetteville NC )

 

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I love that you have all those geographical locations on your website. Do you use FTD? Oh, Duh... I just noticed that you did. I've often found myself only using FTD for sending flowers just because they seem to be very reputable, and I've never had any problems. Not to say I've had problems with other services, but this is the one I've had experience with.(Eileen R., Texas City TX )

 

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I don’t know if you know how hard it is to find a consistently good florist. Back in the 1980s, there was a flower delivery service associated with a department store that has since been swallowed up by a larger company. I think that flower delivery company was the only one that could match yours in terms of quality, price, and promptness. Of course, they’re gone now, but you’re still here. Kudos on your ability to maintain high standards in such a low standard world.(Margaret O., Lafayette IN )

 

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You folks raise the bar for excellent service and usability. The web engine you use is one of the best I've seen for ordering in a retail environment, and the look and feel of your site is very easy on the eyes. I appreciate the trouble you went to to make the whole ordering experience a pleasant one for the customer, and I think it's because you really care about the people who orders flowers and gifts from you. Kudos to you.(Kelton D., Carson City NV )

 

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I am writing this before I place a single order with you. So I don't really know how it's going to turn out. I wanted to take the time to send this to you beforehand so you can know that everything I've experienced up to this point has been wonderful. I hope that you turn out to be as good a deliverer as you are an order taker. Like Seinfeld says, "Anyone can just take a reservation. The key is to hold the reservation."(Kathy U., Mission Viejo CA )

 

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Viola, KY Kentucky - Flowers Viola KY - Flower Delivery Viola KY -Flower Delivery Viola KY

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