I called several times to make sure the flowers I ordered made it on time. At first, I wasn’t sure, but it turned out that my aunt just didn’t want to tell me that they had arrived. I don’t know how to figure her out (my other aunt eventually told me about it). In any case, all that worrying was for nothing. I’m going to be ordering from you in the future with a new peace of mind.(Koko E., Aberdeen MD )

 

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I've been giving my girlfriend chocolate for the past three years for Valentine's Day. Now she's on a low-carb diet, and I'm not sure how I can give her candy when she's not supposed to be eating it. Of course, she didn't say anything about it. The best present I thought I could give her was flowers. It's true. The flowers went over better than the candy. Now, if there was a special candy that could get my mother off my back about marrying my girlfriend, I'd give her those.(Maury G. , Mandeville LA )

 

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As a writer, I love to brighten up my work area - as such I like to pop into your florist shop once a week and buy something to brighten my desk up. A recent Chrysanthemum was a very good recommendation by you.(Annette S. Hunter, Dallas TX )

 

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I don’t know how you did it, but not only did you help me resolve a persistent credit card issue with my card company, you also found time to deliver the flowers I ordered in time for my niece's first violin recital. I think we were still on the phone when the delivery went through. Now that's service!(Tania E., Bloomington IN )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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It seems strange to me that here in the tropics it can be trouble to find some kinds of flowers. But it's just like up there in the US with tropical flowers. Sometimes you need cold weather to grow some of these varieties of roses and asters. It's interesting the differences that climate makes. I like to order from you because you are so reliable and have a diverse selection. I also like that I can order from you when I'm down here and you're up there. Thanks.(Gabriella R., Bogotá )

 

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I have used you to order flower arrangements for our business for a while now, and it's now time for me to order flowers for personal reasons. I had never gone past all of these business appropriate arrangements, so it was interesting to see what the differences were for the bouquets that are a bit more romantic. I'm going to need some advice on how to talk to the women here, but I know I'm ready, and I know that I can count on you to deliver my message to her.(Timothy R., Istanbul )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y. , New Orleans LA )

 

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I’m not one to take credit for the efforts of others, but I’ll admit to a little cheating. When people ask where I got those magnificent arrangements of flowers, I tell them that I did them myself. I took some flower arranging classes, and it sounds credible. But I wanted to clear my conscience because I’m not exactly good advertising for you. Whew! That felt better.(Glory K. , York PA )

 

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My father hates everything. Since my mother died ten years ago, he's been a terrible grump. I think it was hard on him more than anyone else. I had never given him flowers before, but I thought, what the heck, you know? His house is so dark and masculine. On their anniversary, I was over at his house when they were delivered. It was the first time I ever saw a tear in his eye.(Clarissa U. , Shreveport LA )

 

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My great-grandmother’s funeral was much more sober than any other funeral I’ve been to (to many of them), and I couldn’t figure out why. Finally, it dawned on me, the flowers were wholly inappropriate for the setting. They were the whole color, the wrong style, and too ostentatious for the scene. I found out that the person in our family who normally orders the flowers (from you) had asked someone else to do it this time, and he ordered from someone else. While I don’t blame this other company entirely for the inappropriateness of the flowers - because he’s pretty much a dullard about these things - I am positive that had he ordered from you things would have been different.(Ellie O., Lewiston ME )

 

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I don't think many DIY stores have flowers on show at the counter. My husband was reluctant at first, but once he saw we were getting more female custom he was fine – he's dated three of them already!(Cary Hunter, Detroit Michigan )

 

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I really appreciate the range of prices that you offer. I’m a college student and can’t really get into the top range flower arrangements, but the lower range has some really nice stuff that I was able to send over the holidays to a nice girl. Thanks.(Taylor U. , Elkhart IN )

 

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I just wanted to say that my mother loved the plant basket you sent to her. She goes on and on about it now and I can hear the lump in her throat over the phone. I wish I could have been there, but the gift was the next best thing.(Susanne A., Laredo TX )

 

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I gave my wife more expensive gifts before, but I never got the reaction that I got when she received your flowers. It wasn’t an occasion, it was “just because”. I’ve never seen her get all gushy like that over a simple gift before. I have to think you had something to do with that. I have to say thank you.(Jules H. , Antioch CA )

 

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You made last year's Valentine's Day special, and you made this year's Valentine's Day special too. Kudos to your staff for getting everything just right.(Taylor M. , Jackson TN )

 

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I love to have flowers around my flat when I’m entertaining but my recent accident has left me unable to walk as much as I would like. Your delivery girl has been fantastic and considerate, as has the staff on the end of the phone. When I’m fit and well I’m coming down to your flower shop to thank you all personally.(Christina Middlemas, Kansas City MO )

 

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