My son plays soccer every week and I have gotten to know a very nice man who coaches the team. The flowers he sent me from Wesley’s were the finest I have ever seen, but as the florist you must know that. Thank you!(Lola Singh, Montgomery AL )

 

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I found you have a website and thought straight away of sending a gift basket to my Aunt in New England who recently gave birth to a bouncing baby girl. She emailed me a photo of her new arrivals and the flower delivery was as beautiful as my new cousin!(Beverley Goodchild, San Francisco CA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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I am continually stupendously impressed by the way you handle orders. Every order I've done has been completely done correctly. I've got a family that has one thing on their minds: to criticise me and my life. It's nice every once in a while to get them to say something nice by making a gesture like this. Thank you for being so easy to use that I don't have to hesitate to solicit pats on the back.(Joan F. , Macau , China)

 

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The Thanksgiving flowers were astonishing, and finished off the wonderful feast prepared by my mother that day.(Simon Ting, Aurora CO )

 

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I use the Internet all the time to order things. I like to think that I get the best prices for everything. But I am writing to tell you that when I order flowers, I used to go with the absolute lowest price. But it just became too embarrassing for the recipient when inexpensive flowers came to mean cheap flowers. Now, I’ve learned to do it right and order flowers through you guys. I mean, the whole reason to send flowers is to make a good impression, right?(Delphine E. , Santa Cruz CA )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D. , Portsmouth NH )

 

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I visited my father in the hospital this morning and was stunned to see that my flowers had arrived before I had. I know I had asked them to be delivered in the early morning, but really! He was already enjoying them, saying they reminded him of my mother and when I was a baby. We both had a good cry. He's been more willing to share his emotions with me recently, and this was a good catalyst for both of us. Thank you.(Kat B., Providence RI )

 

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Thank you for being so professional about how you fulfill orders and deliver them. It makes it that much better if something goes wrong. I must say, nothing has ever gone wrong. Once, I thought something went wrong, but of course, I was wrong.(Kirsten C., Kissimmee FL )

 

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My best day this year was seeing the look on my five-year-old's face when she saw the giant package of flowers that my father sent to her on her first day of kindergarten. They arrived early, to my surprise, so that Linden could see them before she went. It was a special start to a special day, and she wanted to bring them to let the rest of the class enjoy them. By all accounts, they did. I don't know if this would have been possible with another flower distributor, but I'm glad they were possible with you. I sent my thank you's to Linden's grandfather, and now I'm sending you my thank you's.(Ashley E. , Williamsport PA )

 

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