I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O. , Brooksville FL )

 

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I received one of your lovely gift baskets from my parents recently who had ordered them online. I was shocked to say the least - I didn't even know my parents had a computer!(Lynnette Charles, Riverside CA )

 

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Thanks for the prompt and efficient delivery. There's a better way to send flowers, and then there's a best way. You folks are the best way. It's like I am always telling my wife, people specialize. One person does one thing good, another person does another thing good. You don't go to a policeman if you want a bagel and you don't call the baker if you need flowers.(Victor W., Buenos Aires )

 

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It's much easier to be able to order flowers when the mood strikes, from a reputable retailer like yourself, than it is to make a conscious effort to go down to a florist in a shop and order something from them. I don't mean to sound like I'm bad-mouthing florists, it's just so much easier on the Internet. Maybe it's just your site that's so easy. I haven't tried another flower delivery company in a long time because I was so happy with the way you do things. Why change course in midstream? (Belinda M. , Hartford CT )

 

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Thank you for allowing me to send flowers that are as impressive as my fiancee. He deserves more, but this will have to do for now since we're both in graduate school and practically living in the library. (Divine E. , New Haven CT )

 

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It'll be a couple of months now, and my daughter-in-law has mentioned the anniversary flowers I sent to them every time we've spoken. It really helped break the ice for us, and I think my son appreciates it even more than we do.(Jen K., Davenport IA )

 

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I’ve been burned before by fly by night operations on the Internet. You can understand why I hesitated before purchasing anything. But I’m glad it all turned out and you are trustworthy enough to have won my business for the foreseeable future. I send a lot of flowers in my line of work, so I know what I’m talking about.(Jill B. , Lubbock TX )

 

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Your gift baskets are perfect for any occasion and we have no hesitation in recommending you to anyone. (Jill Lindley, Aurora CO )

 

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I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T., Reno NV )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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It wasn’t until we visited your florist shop that I realized how flowers can make an occasion that extra bit special.(Matthew Rose, Norfolk VA )

 

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My great-grandmother’s funeral was much more sober than any other funeral I’ve been to (to many of them), and I couldn’t figure out why. Finally, it dawned on me, the flowers were wholly inappropriate for the setting. They were the whole color, the wrong style, and too ostentatious for the scene. I found out that the person in our family who normally orders the flowers (from you) had asked someone else to do it this time, and he ordered from someone else. While I don’t blame this other company entirely for the inappropriateness of the flowers - because he’s pretty much a dullard about these things - I am positive that had he ordered from you things would have been different.(Ellie O., Lewiston ME )

 

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The centerpiece and bouquet combination was truly astonishing! I had no idea flowers could look so good and my son and his partner were delighted!(Lucy Harrison, Riverside CA )

 

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Thank you for always being there. When I wake up in the middle of the night and remember that I need to send my uncle Robbie a birthday present, you are right there waiting to take my order.(Caitlin S., Erie PA )

 

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My sister would have simply adored the arrangement of pink roses that you did. They fit her to a tee. Her funeral was a terribly sad time, but those roses made me think of her and the happy times we had. I appreciate the lengths you went to to assemble it.(Amber M. , Springfield IL )

 

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My mother talks about the flowers that I sent her for Mother's Day two years ago. I used you guys then, and someone else last year. She doesn't talk about those. That's the best case for going to you when I need to send flowers, and it'll happen again this year.(Jasmine B., Bellingham WA )

 

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The help you gave me finding suitable flowers for my wife's birthday was excellent customer service, thanks to all of you.(Chris Angell, Houston TX )

 

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West City florist, IL Illinois - Flowers West City IL - Flower Delivery West City IL -Flower Delivery West City IL

 

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