I’ve been burned before by fly by night operations on the Internet. You can understand why I hesitated before purchasing anything. But I’m glad it all turned out and you are trustworthy enough to have won my business for the foreseeable future. I send a lot of flowers in my line of work, so I know what I’m talking about.(Jill B. , Lubbock TX )

 

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About a week ago for our anniversary, I gave my wife diamond earrings, a nice dinner out and a basket of your roses. Can you believe that she hasn’t stopped talking about the flowers? I got her diamond earrings for crying out loud! I have to hand it to you guys, you really did a good job. The roses have lasted longer than any others I’ve ever given her (and, yes, she still wears the earrings).(Calvin S. , Spokane WA )

 

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Do you have partner sites that deliver things like books and kitchenware? I swear if every delivery company operated like you did, this world would be a better place. Everything would be bigger, more colorful, and more impressive in general when it arrived and we would all be able to buy the practical stuff for ourselves. As it is, I'm thrilled to be able to order FTD flowers, gifts, and plants from such a reputable site as yours.(Susanne H., Des Moines IA )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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Thank you for being such a wonderful resource for small business to compete and communicate with larger businesses. The highly professional look that you have achieved with some of your products lends them especially well to business to business communications, and makes me look like a real star. Thanks.(Jerry W. , Singapore , Singapore)

 

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I have dealt with certain delivery companies before who could not handle a slight discrepancy in the address with any smarts at all. It seems like if two numbers in a zipcode are transposed, it stops them in their tracks and they delay a couple days and charge you half again as much. I admit that I sometimes get zipcodes wrong. My memory isn’t what it used to be. But someone over there recognized the mistake I made on a flower delivery and it didn’t slow them down a whit. I wish I knew who it was, because I would thank them from an old woman, so I’m saying thank you to you for possibly training your flower delivery people that way.(Bonita R., Houma LA )

 

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I was first attracted to your site because of your descriptions of the flower meanings. I’m in the flower trade (OK, I’m a delivery guy), and I didn’t know half the stuff that was on there. Last year, I ended up getting daisies and ivy (marriage and loyal love) for my anniversary. I’m ashamed to say that I didn’t use your site to order. The ones I got were OK, but I felt a little guilty for not ordering from you. This year, I finally ordered that same combination from you. It was a special order, so I talked with one of your service people. I was impressed with them, but that’s not why I’m writing. Both my wife and I were blown away with how much better and more professional your arrangement looked than the one I got last year. I’m glad I finally ordered something from you, and I wanted you to know that.(Ross C., Modesto CA )

 

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Every flower order I've made with you has been exquisitely done and wonderful. You guys are consummate professionals at what you do. Keep up the good work!(Jason Y., Hattiesburg MS )

 

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I'm very gratified that one of the first thing my godson saw is the basket of flowers that I sent to the hospital. His mother is one of my best friends in the world and I couldn't be happier. I also couldn't be there, so I have to thank you for being my stand-in on one of the most important days in both of their lives. Oh, and the husband, too, I guess.(Mary I., Avondale AZ )

 

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This last Christmas was replete with flowers from you guys. I say this as someone who did not order them, but I noticed your name and thought I would send in a comment. I just wanted to say thanks for making everything less stressful this year. My mother has not been feeling well, and last year the flowers that she ordered didn't arrive until the 27th. Fat lot of good that did. It's been so great to see her smile and mean it.(Annie K. , Sarasota FL )

 

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