My best day this year was seeing the look on my five-year-old's face when she saw the giant package of flowers that my father sent to her on her first day of kindergarten. They arrived early, to my surprise, so that Linden could see them before she went. It was a special start to a special day, and she wanted to bring them to let the rest of the class enjoy them. By all accounts, they did. I don't know if this would have been possible with another flower distributor, but I'm glad they were possible with you. I sent my thank you's to Linden's grandfather, and now I'm sending you my thank you's.(Ashley E. , Williamsport PA )

 

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I’ve got a mind to stop buying gifts at stores and just start sending everyone flowers. I get so many positive comments on them that I wonder how people thought of me before I started sending them flowers. Sheesh, what you find out about how other people see you when you start doing something nice!(Effie K. , New Bedford MA )

 

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I love you guys. I made a great first impression with a girl I wanted to get to know. I sent her one of your rose thingys, and she was very impressed. She thought it was a very well-done "arrangement" of roses and right off she thought I had good taste. Thanks for helping me look good.(Lucy J. , Sheboygan WI )

 

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I don't normally comment on the service I receive from any business, but the treatment you have given me as I made sympathy arrangements for my mother's departure prompts me to break the habit of a lifetime - your help was greatly appreciated.(Jane Prince, Virginia Beach VA )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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No one ever listens to me. I tell them to order from you guys, but do they listen? They do not. I order flowers and gifts from you guys all the time, and I’ve never had occasion to be dissatisfied. By contrast, those people who don’t listen to me seem like they’re constantly complaining about how this delivery or that had some problem with it (wrong color, wrong flowers, bad quality, etc.). I have no such problems. I wish I were better PR for you guys, but no one ever listens to me.(Joanne W., Savannah GA )

 

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I can't believe you have same day delivery. I've actually done it a couple of times and I still can't believe it. At lunch, I ordered a vase with red roses for my husband. And he got them while he was still at work. You people are incredible. Thank you!(Bev I. , Newark OH )

 

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In my business, image is everything. So imagine my delight when a simple order for a couple of prospective clients translated into actual business. I think you've found a good customer.(Ophelia H. , Sioux City IA )

 

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I called several times to make sure the flowers I ordered made it on time. At first, I wasn’t sure, but it turned out that my aunt just didn’t want to tell me that they had arrived. I don’t know how to figure her out (my other aunt eventually told me about it). In any case, all that worrying was for nothing. I’m going to be ordering from you in the future with a new peace of mind.(Koko E., Aberdeen MD )

 

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On my wife's first Mother's Day at being a mother, we were both sleep-deprived and maybe a little cranky. In fact, I had forgotten that I ordered your flowers for Mother's Day almost a month ahead of time (you do what you can when you have free time). Both our spirits were lifted enormously. and our son got one of his first glimpses of the beauty of the outside world. Thank you for delivering such a colorful surprise.(Ethan K., Auburn AL )

 

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My husband sent me some flowers while on his way home from Germany. I haven’t cried so much since he went away and imagine my surprise as he walked in the door right after the flowers were delivered!(Heide Marriott, San Juan PR )

 

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I, myself, have used many different flower arrangements on your order pages for occasions other than what is listed. I would say to other potential customers: "Don't feel limited by what you think may be true… go ahead and trust your instincts." That's good advice for everyone. Thank you for providing such a variety of arrangements.(Leslie N. , Billings MT )

 

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I admit I have a problem about this. I am out of control. Flowers sent to people as get well presents who have nothing but a common cold. In almost all cases, the flowers last much longer than the illness. But it's so easy and it makes everyone feel so much better, even when they're feeling miserable. This year's flu season wasn't quite as bad as last year, but still many people got flowers from me just because they weren't feeling well. It's just something I do that makes me feel good and helps them feel better. Thank you.(Andrea U. , Monessen PA )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R. , Hagerstown MD )

 

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Thanks for having the guts to put yourself out there as a good flower delivery company. From FTD to fruit and chocolate to Chrysanthemums(?), I can't think of a better company to order gifts from.(Cathy L. , Titusville FL )

 

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It seems like anyone who uses FTD to wire flowers around the world should be sending the same things to everyone. How come when I order from you folks I always seem to get things that are better than anyone else? I swear you have your own network for just be best flowers and gifts because I can't believe that the other lower-quality places I order from can possibly be using the same network you are using.(Jessica J. , St. Charles MD )

 

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I would like to thank you for the flowers that you send to my brother. He works in a big building in Santiago that has usually a lot of delivering mistakes. I was very worried about the flowers that I sent to him. But the person on the phone assured me it would be OK. I was still worried. Until I got the message that the flowers were delivered to the right place. My brother was so surprised, he could not stop laughing at me for sending him flowers. He said no one has ever given him something so beautiful. I have been in the US for a long time. This was like extending a hand to him from the other part of the world. Thank you.(Donna J. , Evansville IN )

 

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West Lancaster florist, PA Pennsylvania - Flowers West Lancaster PA - Flower Delivery West Lancaster PA -Flower Delivery West Lancaster PA

 

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