I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C., Tucson AZ )

 

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The first smell of a baby can define his or her world, just like our first smell on a morning defines our mood for the day. I hope our new baby lives in a world of love and flowers, because that's the world she was born into, thanks to you.(John Harrison, Cincinnati OH )

 

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The “fall meadow” Thanksgiving flowers were astonishing, and brightened up the chapel perfectly for the service.(Brenda Wilkins, San Francisco CA )

 

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I received one of your gift baskets from my parents in Japan recently who had ordered them online. Thank you for embracing the power of the Web, otherwise I would never have had such a wonderful gift from so far away, from the two people I love dearest.(Haru Takahashi, Buffalo NY )

 

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My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L. , Vero Beach FL )

 

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My partner used to prefer pansies to be sent from florists, but recently received a Chocolate Lover’s gift basket which is now considered in our house the best ever gift sent from a florist!(Edward Brooks, Santa Ana CA )

 

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Every April, I dread having to pick a gift for my mother on Mother's Day. She's so impossible to gift. She hates to go out to restaurants and she doesn't like jewelry (that she never nears). Last year that all changed when I used your website to get her Mother's Day flowers. It was like I had solved a Chinese puzzle. She opened up and actually gave me a warm smile. It was one of the most amazing things I've ever seen. This year, my strategy will be the same. Order from you and watch her melt.(Amber T., Lawton OK )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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I normally order flowers from you for birthdays and anniversaries for my family. But last month, I had the unhappy experience of ordering them for my mother’s funeral. It felt kind of strange ordering from a place that had normally given my family such joy. But your website helped me choose something that was very appropriate for the funeral service, and I can’t thank you enough for reminding me that there is beauty in everything.(Di L., Visalia CA )

 

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I am continually stupendously impressed by the way you handle orders. Every order I've done has been completely done correctly. I've got a family that has one thing on their minds: to criticise me and my life. It's nice every once in a while to get them to say something nice by making a gesture like this. Thank you for being so easy to use that I don't have to hesitate to solicit pats on the back.(Joan F. , Macau , China)

 

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