I don’t know how you did it, but not only did you help me resolve a persistent credit card issue with my card company, you also found time to deliver the flowers I ordered in time for my niece's first violin recital. I think we were still on the phone when the delivery went through. Now that's service!(Tania E. , Bloomington IN )

 

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My anniversary was over two months ago, but the flowers are still going strong. The other stuff too. I really like that it’s lasted so long. Is that you or FTD?(Annie V., Provo UT )

 

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My elderly father has just discovered the Internet and sent his sister in County Cork, Ireland the most lovely flower bouquets for her and her husband’s golden wedding anniversary. You people are wonderful, and my father and I would both like to thank you.(Sue MacDonagh, Miami FL )

 

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I had screwed up every anniversary gift since we were married. Last year, I got my wife what she asked for... in the wrong size. That was a disaster. I thought flowers would be the safe choice this year. You know, nothing ostentatious or gaudy, just something small to say how much I appreciated being married to this wonderful woman. I'm very appreciative that your phone operator took the time to help me choose a bouquet. I didn't think it would get much of a reaction other than not letting me screw up another gift. But I got the warmest reception from a present that I ever got from her. I guess that wasn't too hard, since my other gifts really stunk it up, but I'm appreciative that you took the time to hold my hand through the process to get something really great. That's all I have to say.(Joey P., Santa Rosa CA )

 

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It seems like anyone who uses FTD to wire flowers around the world should be sending the same things to everyone. How come when I order from you folks I always seem to get things that are better than anyone else? I swear you have your own network for just be best flowers and gifts because I can't believe that the other lower-quality places I order from can possibly be using the same network you are using.(Jessica J. , St. Charles MD )

 

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You've sent some wonderful flowers on my behalf over the years, and I would just like to say thanks.(Helen Graham, Atlanta GA )

 

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I send thank you flowers to a lot of people, and I set up a lot of complicated events, so I can appreciate it when nothing goes wrong with a delivery. I have had people give me very positive feedback on the flowers that you send to them, and they may have persuaded a few people to make an appearance at one of my events. Now I say thank you to you.(Alissa Y. , Tel Aviv , Israel)

 

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Are you thinking of branching out into other areas? Because I could really use a good deliverer of automotive parts. No? Well let me know when you do, because this business would be a heck of a lot easier if other delivery companies were as efficient and competent as you are. Brake shoes should be as easy to order as flowers are.(Ismail F. , Honolulu HI )

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S., Madison WI )

 

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There's a new mother and baby that would like to thank you for the lovely and elegant dendrobium orchid delivered shortly before the baby was delivered. It was the first gift to arrive and it was waiting for me in the room when we all got back. I am writing this on a palm computer in the hospital. I wanted to indicate my appreciation to you, and I am also feigning being busy with something while my mother-in-law is trying to talk to me about the correct raising of my child. I've been dreading this moment, but she's the one who sent the orchid, so I guess I'll eventually have to sit through this lecture. Thank you for being a purveyor of beautiful things. I won't hold it against you that my mother-in-law was the one to make the order. Wish me luck.(Theresa A. , Dayton OH )

 

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