Thank you for treating the funeral of my cat with all the seriousness of a person's funeral. I went to several flower shops in my neighborhood and I got all manner of inappropriate comments. I appreciate that it doesn't matter what the occasion is, that I know you'll do a good job.(James H. , Glens Falls NY )

 

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Your flowers are always so lovely. I had to ask my sister-in-law where she got the amazing florist specialties for a recent funeral. She’s been sending flowers and plants to everyone for a while now, and I’ve never thought to ask where they were from. The funeral did. She wasn’t even really a relative. It’s probably inappropriate for me to try and network for florists at a funeral, but that’s how lovely they were. You have a new customer.(Phoebe M., Deltona FL )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V. , Seaside CA )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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Have you seen how good the centerpiece looked at my wedding? I'll be dropping in with a photo next week!(Monica Brand, West Bloomfield Michigan )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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I insist on fresh flower bouquets sent to my wife’s office every week; from there, I take a small sample and put them on my desk. I also make sure I have some in the courtroom to ease the atmosphere. You could say I’m a bit of an expert – a spray of chestnut blossom with white lilies is my favorite combination – but I know your personnel are far more knowledgeable than me, as you demonstrate on the phone each week!(George Askey, Wichita KS )

 

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Your gift baskets are a particular favorite of my wife's who insists on buying from you for every family birthday.(Brian Conley, Charlotte NC )

 

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What a great customer service team you people have. All just for flowers from a schlump like me to his wife. You’ve really got a smooth operation going on there.(Lou J., Atlantic City NJ )

 

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I'm unsure as to how I can ever use another florist, your quality and service has been unparalleled(Geneva Morley, Baltimore MD )

 

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White Hall, PA Pennsylvania - Flowers White Hall PA - Flower Delivery White Hall PA -Flower Delivery White Hall PA

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