You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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Thank you for sending everything on time. It was important that everyone get their birthday flowers on the right days -- all within several days of each other around Mother's Day as luck would have it. I have done this before with many different gift delivery companies, but never one place for all six birthday girls. I was so satisfied with your service that I'm going to do this again next year.(Brian H. , St. George UT )

 

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Flowers are sometimes the most powerful message you can send someone. Just the fact of getting some roses causes people to change their minds, change their jobs, change their lives. I received a dozen roses from a certain lady friend a while back, and I'm not ashamed to say that I was moved. Though I can't say for certain why I was so affected by her act, I can say that I returned the favor. We both used your services, so for that I thank you. From one old Marine who didn't realize he would have this kind of response to simple flowers.(Dionne E., Sumter SC )

 

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On behalf of several members of my family, let me say WOW! On behalf of me, let me say, DOUBLE WOW! They were all impressed with the quality of the flowers -- their color and longevity. That's what I wasn't quite prepared for. I got the thank you calls for when the flowers arrived, but I also got calls weeks later about how long the flowers were lasting. They were so fresh to begin with. Thanks for astounding us all with these feats of strength.(Kelley H. , Charlotte NC )

 

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From California I am still able to send flowers to my mother in Dallas on her birthday via your flower delivery service! It's wonderful!(Amber Sharp, San Jose CA )

 

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Your flowers were just the pick me up that my sister-in-law needed. She's undergoing chemotherapy for cancer and there is a lot of time spent just trying to get through. People help, of course, but I think flowers help in a different way. It's important to give reminders of what kind of beauty there is in the world and what there is beyond the hospital walls to live for. I just want to give everyone who works there a hug. Thanks.(Bonny F., Missoula MT )

 

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You gave us great customer service, and I’d like to thank you personally for the roses you sent – I was able to see my mom smile for the last time.(Rena Summers, Fort Wayne IN )

 

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I have a lot of people around me, but it can be kind of lonely as the only American working in this office. I love my job, but I sometimes miss following sports and talking to American girls. It's nice to stay in touch with e-mail , but it's much more satisfying to send and receive flowers as a gesture of effort to stay in touch. It would be a better symbol of effort if it actually took any effort on my part to order from you. But, like they say, it's the thought that counts. Thanks for being there when I need you.(Beverly V., Milan )

 

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I'm a last minute kind of person, so I can really appreciate the job you guys do to get things away fast and accurate. I waited way too long to send flowers to my mother on Mother's Day, but that didn't seem to faze you at all. Wonderful to be a continuing customer of yours because of things like this.(Ashlin O., Casper WY )

 

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AAAAARRRGHHHH! I write to you to tell you that on my latest birthday present to my friend, who lives in Ireland, I used a different florist. I usually use you guys, but I saw a special on someone else’s website. It was special all right. It was meant for especially dumb people. I couldn’t believe it. Not only did it arrive late -- IT WAS THE WRONG ORDER! Okay. I’ve learned my lesson. No more flirting with other flower delivery companies. I’m using you guys for good.(Gigi M. , Waterbury CT )

 

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I found you have a website and thought straight away of sending a gift basket to my Aunt in New England who recently gave birth to a bouncing baby girl. She emailed me a photo of her new arrivals and the flower delivery was as beautiful as my new cousin!(Beverley Goodchild, San Francisco CA )

 

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My husband found your website and thought straight away of ordering some Christmas flowers - they were stunning, and a lovely addition to the usual festive decorations.(Carole A. Keegan, Saint Petersburg FL )

 

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There is one thing that people should know before they order from your website. Those flowers that you deliver last a long, long time. The rosebuds that I sent to my mother for her birthday were still around by the time my father's birthday came around. He didn't accept that as part of his gift, though.(Amber W., Singapore )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O., Brooksville FL )

 

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Sending flowers to the U.S. is now so much easier since I've found a good source. I like your website and I like that you have many specialties. Most of my family lives in the Tampa, FL area, and I miss both them and the weather terribly. At least the flowers get through and they can think of me every time they see them.(Paulette S. , Kiev , Ukraine)

 

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I've been stationed in Germany for over a year now, and I haven't seen my wife for six months. I send her flowers from you every month on the date of our anniversary, and we haven't been disappointed yet. Thank you for helping us feel a little less apart.(Ivan D. , Trenton NJ )

 

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I wish more companies would have the same kind of attention to detail that you have. I am amazed at the quality of the flower arrangements you send - and I’ve sent a number of them now.(Frannie S. , Round Lake Beach IL )

 

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Whittemore florist, IA Iowa - Flowers Whittemore IA - Flower Delivery Whittemore IA -Flower Delivery Whittemore IA

 

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