I don’t know how you did it, but not only did you help me resolve a persistent credit card issue with my card company, you also found time to deliver the flowers I ordered in time for my niece's first violin recital. I think we were still on the phone when the delivery went through. Now that's service!(Tania E. , Bloomington IN )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R., Hagerstown MD )

 

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I can think of few things that are as rewarding as sending flowers to someone you love. Thank you for making this process easier and actually enjoyable.(Margo L. , Pottstown PA )

 

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This is a strange story, I know, but I had to get flowers not just to an address, but to a specific location within that address. Worst of all, it wasn't marked anywhere. My cousin is a stand-up comedian, and the flowers for him were for his first steady gig in L.A. They had to be right off-stage behind the curtain so as he came off, the flowers would be presented to him in his hands. My God, I can't believe they were there at just the right time. I was nervous as a cockroach at a tap-dance contest, but everything worked out OK. My cousin killed the audience, got the flowers, and then called me almost out of breath and with tears in his eyes (so he said). Thanks so much.(Trish N., Rochester MN )

 

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I love that you have so many things to choose from. I still haven't been able to even get through them all. I've found so many arrangements that I like right off that there hasn't been a need for me to explore further. I think with the amount of flowers that I send on a regular basis, though, that I'll quickly go through them all.(Angelina M. , Pusan , Korea)

 

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I have a lot of people around me, but it can be kind of lonely as the only American working in this office. I love my job, but I sometimes miss following sports and talking to American girls. It's nice to stay in touch with e-mail , but it's much more satisfying to send and receive flowers as a gesture of effort to stay in touch. It would be a better symbol of effort if it actually took any effort on my part to order from you. But, like they say, it's the thought that counts. Thanks for being there when I need you.(Beverly V., Milan )

 

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You provide more joy and good feeling to people than just about anything I can imagine. I hope you know that you are increasing the amount of kindness in the world. People who get your flowers are more likely to feel better, and are in turn more likely to do nice things for other people. So really, you're doing your part for world peace! Yeah, I guess that's a stretch, but sometimes getting flowers helps a great deal when you're going through something.(Mark L., DeKalb IL )

 

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What more could I ask of a flower company? Valentine's Day flowers that did the trick, a reasonable price, an easy to use website, FTD, and a delivery that knocked her socks off. I can't thank you enough for making me look really good.(Jaime H. , Scranton PA )

 

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Your company is a model for efficient distribution and information systems. There are many companies that a customer could go to in order to get flowers delivered somewhere. But you've made it very easy to do so, and in an interesting way so that people will come back and become return customers. This makes it ideal for corporate gifts and customers. Hats off to you. (Ruth-Anne O. , Muncie IN )

 

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You won’t get any argument from me – your flower bouquets have brightened up my sister’s last few months as she spent time in hospital. She’s now back home and has a just-ordered flower delivery on the way!(Jimi Hanson, Glendale CA )

 

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