The way my family celebrates Christmas, you would think it was Festivus. My dad always tries to challenge someone to wrestle and we have a tinsel lined pole in the back yard that I used to practice tetherball on. I don't know if my parents have developed a sense of humor or we're all really warped. I'm glad I was able to bring some semblance of normalcy into Christmas, though, with the flowers that I sent ahead of time. They made the day seem warmer somehow and somewhat less bizarre.(Steven J., Fresno CA )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D. , Portsmouth NH )

 

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Freshly cut flowers each morning livens up the tables in our diner, and certainly attracts the right kind of customer!(Shirley Readman, Chesapeake VA )

 

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I was so relieved when I heard that the flower delivery was on time for my grandparents' anniversary. I wasn't able to be there, but the flowers showed I was there in spirit.(Pauline V. , Jackson MS )

 

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I’m used to buying flowers at a store. Usually I get them at a grocery store or a drugstore. I thought I’d try and order some online just for myself at first. They arrived on-time, they were beautiful, and they’re still going strong. I don’t see why people have such a hard time ordering things online, it was so easy.(Jeri L., Anchorage AK )

 

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I, myself, have used many different flower arrangements on your order pages for occasions other than what is listed. I would say to other potential customers: "Don't feel limited by what you think may be true… go ahead and trust your instincts." That's good advice for everyone. Thank you for providing such a variety of arrangements.(Leslie N. , Billings MT )

 

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Feedback: I was attracted to your website by the professional look of it. And I don't just mean clean graphics and a pretty presentation. I'm talking about how the function of the website - that is, sending flowers - dictated the look and feel of it. It looks like a website that would be a flower delivery company: it's warm, inviting, and easy to navigate. I do websites as a side job, and I was very impressed with the way your ordering system works. Everything's nice and organized, spelled out for the customer without being condescending. Nice job.(Marna M. , Anderson IN )

 

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I am continually stupendously impressed by the way you handle orders. Every order I've done has been completely done correctly. I've got a family that has one thing on their minds: to criticise me and my life. It's nice every once in a while to get them to say something nice by making a gesture like this. Thank you for being so easy to use that I don't have to hesitate to solicit pats on the back.(Joan F. , Macau , China)

 

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My sister would have simply adored the arrangement of pink roses that you did. They fit her to a tee. Her funeral was a terribly sad time, but those roses made me think of her and the happy times we had. I appreciate the lengths you went to to assemble it.(Amber M. , Springfield IL )

 

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YOU ARE WONDERFUL! I DON’T KNOW ANY OTHER WAY TO SAY IT. MY GOD, I CAN’T BELIEVE WHAT A GOOD JOB YOU DID TO GET FLOWERS FROM ONE END OF THE COUNTRY TO ANOTHER. THANKS A BUNCH!(Patty-Jo I., Bremerton WA )

 

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I like that I can shop on the Internet in my jammies. I can probably do that anywhere, but I can also talk to a professional sounding person in my jammies. It kind of makes me want to put on a suit just to order flowers, because I am treated like a valued customer every time. (Celia T. , Albany GA )

 

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I really like the FTD gift baskets you have available. Especially the ones with fruit. I think the only time my parents ever have any fresh fruit is when I send them a gift basket a couple of times per year.(Liz J. , Texarkana TX )

 

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I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D., Juana Diaz PR )

 

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My mother was astounded to discover we can order a flower delivery to our grandmother in Canada! She loved them, so thank you!(Sophie Conley, Tucson AZ )

 

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Thanks for bringing some of me to the people back home. My work doesn't allow for a whole lot of a social life, or any other type of life to speak of, but I occasionally do get to send flowers back to Chicago. It's a long way from home, but with flowers I can say to my friends and family that I haven't forgotten about them and that they still mean something to me.(Maggie J., Taegu )

 

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I recently ordered a number of flower bouquets from you, and I wasn't exactly expecting them all to be right. Well, not only were they all right, they were all exquisite! I got more comments from the folks I sent them to from these flowers than from any of the other gifts I've sent to them over the years. Thank you.(Melanie G., Pascagoula MS )

 

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The hospital is not a fun place to be over the Holidays. I know, because I lived through it once. My dad spent last Christmas in hospital recovering from bypass surgery. So I wanted to send something to let him know we were all thinking of him. I wish I could have been there, but we're scattered throughout the world and we never really see each other during the holidays because traveling is so frightful nowadays. More often than not we see each other in the spring, celebrating nothing in particular, because it's much more bearable. I apologize if this sounds like my life story. All I really wanted to point out was that I thought the floral arrangement I send turned out wonderful. My mum clicked a few images for me to see, and I noticed how much fuller and more colorful they seemed than what I remember from the picture on your website. A pleasant surprise, thank you very much.(Abigail H. , Wollongong NSW , Australia)

 

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