Sometimes it seems like my children have all left me for their better lives in other places. At least they find time to let me know they are doing OK. I have been receiving flowers on my birthday and the American Mother's Day for several years. That is a nice custom I think. I noticed of late that the flowers that are coming seem brighter and cheerier, and I ask my children what's changed all of a sudden? They tell me they are using this new website. This is your website. This is your flowers that I am talking about. I am thanking you for somehow convincing them that these new flowers are a better gift because they are much prettier and last longer. I recently even myself sent some back to my daughter in London and she liked them just as much.(Lara T. , Beirut , Lebanon)

 

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I wanted to thank you for helping to make the funeral of my father so beautiful. I was kind of in a fog when I ordered the flowers from you, and I don't really recall actually doing any ordering. But I guess from the selection that you have that I couldn't really go wrong. Thank everyone on your staff for me please, because they put together some great stuff.(Keiko R., Manchester NH )

 

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There should be a law requiring us to buy your flowers once a week - they just brighten up any room of the house!(Juan Cowell, Louisville Metro KY )

 

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The first time I ever received roses, I was still in high school. It was exciting and frightening all at the same time to get them from a boy. You know, I still get that same little twinge when my husband brings or sends me flowers. Don't take this the wrong way, but where he gets them from doesn't matter much to me. All I appreciate is the fact that he gives them to me. If you're the ones that are allowing this man - who I didn't know was a romantic - to be able to make my breath go a little faster, than I say thank you. Don't tell him I wrote this.(Becky M., Dover DE )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K., Escuintla )

 

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There's one thing I've found about sending flowers. It has to be the right ones at the right time. There is a general understanding about what kinds of flowers mean what, so when I send red roses, I want it to mean love, and when I send white roses, I want it to mean friendship. When I send mixed colors... I'm not quite sure what that means yet, but I'll get it eventually. My point here is that I am grateful you get everything, every order right. There was one time when I meant to send white roses and the place sent red. I mean, is that right? To this I say NO. You should know that your efforts are appreciated. (Brian P., Benton Harbor MI )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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We get flowers in daily for the hospital reception where I work, ordered direct from your florist shop.(Lex Thompson, Glendale AZ )

 

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I've worked as a still life model for several years now, and can honestly say that the flowers the art department has delivered from you are absolutely head and shoulders above the rest!(Ina Principal, Philadelphia PA )

 

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Thank you for being such a wonderful resource for small business to compete and communicate with larger businesses. The highly professional look that you have achieved with some of your products lends them especially well to business to business communications, and makes me look like a real star. Thanks.(Jerry W., Singapore )

 

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