Everyone has been complimenting me for the absolutely gorgeous bouquet of roses that I sent to my mother. They were a total hit, and I fielded a number of calls from people who got my number from my mother asking where I got them from. A lot of people in Boca Raton, FL will be calling you shortly.(Lysette B. , Saginaw MI )

 

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Would it be an opportune moment to complain? Your flower bouquets are just too good! (Suraiya Zia, Birmingham AL )

 

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The centerpiece and bouquet combination was absolutely stunning and made a perfect compliment to the bride. People are still talking about the bouquet, and as my son’s girlfriend caught it, I think we’ll be seeing you again soon!(Edward Taff, Houston TX )

 

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My mom and dad have been married for fifty-seven years. I have never seen the tears in my mothers eyes that I did when she got flowers that I ordered from you for their anniversary. I couldn’t believe how much those flowers had affected her. Thank you.(Tracey N. , Winston-Salem NC )

 

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I like that you can add extras to the arrangements you send for a reasonable charge. I sent the Butterfly Basket and added a balloon onto it for my best friend's birthday. I saw those butterflies and it made me think of her. She was very happy with it when she received it. Great job!(Colette D. , Oklahoma City OK )

 

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You folks raise the bar for excellent service and usability. The web engine you use is one of the best I've seen for ordering in a retail environment, and the look and feel of your site is very easy on the eyes. I appreciate the trouble you went to to make the whole ordering experience a pleasant one for the customer, and I think it's because you really care about the people who orders flowers and gifts from you. Kudos to you.(Kelton D., Carson City NV )

 

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I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T., Reno NV )

 

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The "Burst of Joy" bouquet of flowers is really something. My aunt Leslie just about started laughing when she saw it because it's so big and bold and colorful. She fawned over it, even though we've never been close. I think she was impressed by the flowers more than the thought of it because at first she didn't recognize the name of the person who gave them to her (mine). She's a little batty, but we did end up talking a little bit after her birthday party, and we've gotten a little closer. Thanks.(Joy T., Wenatchee WA )

 

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Just for your own information, you should know that the order I placed with you was probably the easiest transaction I've ever done. It's so discouraging when the ordering system on a website is unnecessarily complicated or contains broken links. It's very frustrating, so I appreciate it when it's done well. Thanks.(Aubrey T. , Goldsboro NC )

 

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The flowers I sent to my son and daughter-in-law for a congratulations on purchasing a new house actually got there. I mistakenly sent them to the new house address without thinking about escrow and even move-in time. I couldn't be there in person because I'm overseas, so I had to suffer through a night of thinking, "what did I forget?" It didn't hit me until my son called to say they were very appreciative of the flowers I sent. It was then that I remembered giving the wrong address on the form, and I became more confused because they actually got delivered to the right place. I'm bursting with pride at my kids being able to afford houses and I'm also red in the face because I can't even figure out where they are now! Anyways, thanks for following up and being so persistent about the delivery.(Beryl I., Middletown OH )

 

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All florists should receive some sort of seal from the government to underline the power you have to make our lives better. You are probably the most undervalued business of them all, and I cannot thank you enough for the flowers you sent to me on my late husband’s behalf over the years.(Howard Tancredi, Glendale AZ )

 

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Is there a worse holiday to miss than Mother's Day? I sailed right over it last year, and I suddenly noticed a palpable sheet of ice in my mother's voice over the phone ever since then. That is, until this year's Mother's Day, when I managed to skiff over to your website and order the most impressive thing I could find (which wasn't easy, because there's a lot of impressive stuff). Now, there's no ice and I'm the talk of the town. All she really needed was something beautiful to look at for a couple of months and now I'm the favorite child.(Pearl D. , Chico CA )

 

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It's absolutely lovely that a Brit who lives in Brazil can send flowers to Australia from an American company. This is a brave new world we live in, and I, for one, absolutely love this part of it. Friends of mine sometimes tell me they feel overwhelmed by all of the options and information they have available to them. But I find that there are distinct benefits to living at this time in history, like FTD for example. I can't imagine living just a few years ago when things like this weren't possible.(Maura K. , Brasilia , Brazil)

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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I said to my husband that flowers would cheer him up on his 40th, but until we visited your florist shop neither of us really knew how special flowers look!(Libby Dodds, Saint Petersburg FL )

 

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My man hasn't a clue about flowers but the lady in your floral shop helped him buy a lovely gift basket for my birthday. Thank you!(Bradley Dobson, Scottsdale AZ )

 

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My daughter loves to send me flowers as they cheer me up being housebound. Your flower delivery service is very good and the couriers very pleasant and considerate.(Melissa Coak, Rochester NY )

 

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Wolcott florist, CT Connecticut - Flowers Wolcott CT - Flower Delivery Wolcott CT -Flower Delivery Wolcott CT

 

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